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Arlington Heights Ford
Arlington Heights, IL
5,573 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 34nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past seven consecutive years being awarding for 2019-2025!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 5,573 reviews
January 17, 2026
This is my eighth purchase with this dealer and I have always had a great experience! Service is also awesome! always had a great experience! Service is also awesome! More
by cwm
January 17, 2026
Mike Waddle of the Service Department was very thorough, professional and helpful. He was very clear about my service options and their costs. professional and helpful. He was very clear about my service options and their costs. More
by Tom B
Employees Worked With
January 17, 2026
Rich and Jose helped me get a bronco thankyou this is my second vechile here second vechile here More
by Ftrinidad1970
January 14, 2026
Great experience from the start to the end. Very little haggling. They were upfront and honest in their dealings selling me this vehicle. The entire process was executed from a distance as, I l Very little haggling. They were upfront and honest in their dealings selling me this vehicle. The entire process was executed from a distance as, I live in another state. The picked me up at the airport and in and out of the dealership was painless! Completely different experience then all my other vehicle purchases. More
by rickgrick2003
Employees Worked With
January 14, 2026
Jazmine was very responsive and very willing to go back to management many times until we came to an agreement on to management many times until we came to an agreement on More
by patrick_lynch2004
Employees Worked With
January 14, 2026
The service was ok, but the person who helped me was awesome. It took 2.5 hours for the oil change. awesome. It took 2.5 hours for the oil change. More
by jonnyfilmboy
Employees Worked With
January 14, 2026
The reps were all respectful, friendly and informative. I didn't feel pushed into a sale. I didn't feel pushed into a sale. More
by ldrvision
January 12, 2026
Michael was an awesome guy to work with, very helpful and informative,not pushy. A real pleasure informative,not pushy. A real pleasure More
by Dan.oleston
January 10, 2026
was unsure of car i wanted but Lonnie took his time with me and made sure I got what I wanted me and made sure I got what I wanted More
by amyleibs2
