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Arlington Heights Ford
Arlington Heights, IL
4,894 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 4,894 reviews
June 27, 2023
Mike always does an outstanding job for us! I have been coming here since 1992 and always have treated very well. I have been coming here since 1992 and always have treated very well. More
by sferg82
Employees Worked With
June 26, 2023
Great service! Everyone was friendly and willing to help out with whatever I needed. Would reccomend Everyone was friendly and willing to help out with whatever I needed. Would reccomend More
by maddypigs32
Employees Worked With
June 26, 2023
Elliot was very helpful today. It was fun working with him. We will definitely buy our next car from him when the ty comes. It was fun working with him. We will definitely buy our next car from him when the ty comes. More
by tobrien1015
Employees Worked With
June 26, 2023
I had a good time working with the dealership to buy a used manual. Thank you to Jeremy who was easy to work with. used manual. Thank you to Jeremy who was easy to work with. More
by maxwellolmen
Employees Worked With
June 26, 2023
Great and quick service! No appointment but they got me right in and did my oil change. No appointment but they got me right in and did my oil change. More
by tfries21
June 25, 2023
Excellent communication on the service requested. Vehicle was ready when promised. Will use AHF again. Vehicle was ready when promised. Will use AHF again. More
by AWD
Employees Worked With
June 25, 2023
Prompt and quality service. Tony was very helpful and getting me "The Works" oil change done in a timely manner. Good service at a great price. Arlington Ford, please continue Tony was very helpful and getting me "The Works" oil change done in a timely manner. Good service at a great price. Arlington Ford, please continue to provide discount coupons via advertisement emails. More
by JC7
Employees Worked With
June 24, 2023
Very friendly and helpful service. The right car was available sales person was very helpful. The right car was available sales person was very helpful. More
by andrewagglover
June 24, 2023
Jeremy was great. He answered all our questions and went above and beyond to stay with us throughout. He answered all our questions and went above and beyond to stay with us throughout. More
by misael25900
Employees Worked With
June 24, 2023
Muy buen serbicio el señor jesus sanchez muy amable muchas gracias volveria con mucho gusto a este diller y lo voy a recomendar con amigos muchas gracias volveria con mucho gusto a este diller y lo voy a recomendar con amigos More
by cs36055
