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Arlington Heights Ford
Arlington Heights, IL
4,890 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 4,890 reviews
June 16, 2023
We worked with Elliott Reichel and he was knowledgeable and very friendly. He took his time and made sure we were well equipped and prepared. and very friendly. He took his time and made sure we were well equipped and prepared. More
by daltonn
June 15, 2023
Very friendly and supportive staff. Service advisor based work order on current mileage and then reviewed previous work and made adjustments as the vehicle is used infrequently. Service advisor based work order on current mileage and then reviewed previous work and made adjustments as the vehicle is used infrequently. More
by wkrewer
Employees Worked With
June 15, 2023
Very prompt, knowledgeable and courteous. Excellent service and explained everything that was being done on the car. Excellent service and explained everything that was being done on the car. More
by J
June 15, 2023
Lonnie Catanese is very patient and helpful with my new Escape purchase- This is our second purchase from Arlington Heights Ford in the past 7 years. They also have the best service department I’ve ever ex Escape purchase- This is our second purchase from Arlington Heights Ford in the past 7 years. They also have the best service department I’ve ever experienced. Thanks for a great experience. More
by Ford Owner for Years
Employees Worked With
Other Employees :
Robyn Freeman, Justin Barrett
June 15, 2023
Clean, friendly staff, helpful, accommodating, polite, knowledgeable. It was a great experience buying another car from AH Ford. knowledgeable. It was a great experience buying another car from AH Ford. More
by bngreen5
June 15, 2023
Working with Elliott is always easy. I’d definitely refer him to my friends and family. I’d definitely refer him to my friends and family. More
by ernie
Employees Worked With
June 15, 2023
This was a great dealership everyone was so helpful and amazing! Best ford dealership ever!! amazing! Best ford dealership ever!! More
by Heather
Employees Worked With
June 15, 2023
I had the absolute best experience from the moment I walked in until I walked out with a new car! Steve Ursin was friendly, knowledgeable and overall a great guy! walked in until I walked out with a new car! Steve Ursin was friendly, knowledgeable and overall a great guy! More
by Triciakanellopoulos
June 14, 2023
First impressions: nice dealership very well maintained. Very nice staff and over great experience. Would definitely recommend!! Very nice staff and over great experience. Would definitely recommend!! More
by Sycloh
