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Arlington Heights Ford
Arlington Heights, IL
4,068 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 4,068 reviews
September 07, 2022
Victor was very professional and looked up my information to verify I was a Ford pass member and that paid for my visit! to verify I was a Ford pass member and that paid for my visit! More
by GG
Employees Worked With
Helpful September 07, 2022
Lonnie is the best of the best! He sold me my Ford Ranger and I love it! I take my truck back there for service even though it’s far from my house. He sold me my Ford Ranger and I love it! I take my truck back there for service even though it’s far from my house. More
by Nancy
September 07, 2022
Came here to buy/trade our car. Jr and Elliott both were very helpful, professional. Thank you! Jr and Elliott both were very helpful, professional. Thank you! More
by Twinsrus0110
September 07, 2022
Just bought my second car from Elliot over at Arlington heights ford, he’s a great guy easy to work with. I’ll be back again! heights ford, he’s a great guy easy to work with. I’ll be back again! More
by vtripoli
September 06, 2022
I (24 years old) was in the market for a new vehicle (2022 Mustang), almost all the dealership in my area had a market adjustment on their prices because of the current economic situation. AH Ford was o (2022 Mustang), almost all the dealership in my area had a market adjustment on their prices because of the current economic situation. AH Ford was one of the few dealerships that was willing to respect MSRP on special orders. I decided to do business with them mainly because my father had bought some vehicles previously at this dealership. I put my order in April 2022 with a 500 dollar deposit, about 2-3 months later I get the confirmation email with the window sticker, I noticed that some of the options were missing, nothing to crazy but I will still get the vehicle. I spoke to Anthony(sales rep) to see what we could do about it, we spoke with Jose(sales manager) and I we were able to agree on a good deal for the vehicle. I will like to thank Mr. Guido(general manager) for keeping track of the whole situation and making sure that the customer is satisfied with their purchase. Thanks More
by alexespino12011998
September 06, 2022
Jesus sanchez is very kind and helpful also explaining to me everything very quick and also Help me fill out the gas tank full thanks jesus you re the best me everything very quick and also Help me fill out the gas tank full thanks jesus you re the best More
by Abdul rahman
Employees Worked With
September 06, 2022
Staff and service were awesome. Would recommend to others. Location just of route 53 makes gettn to dealership easily Would recommend to others. Location just of route 53 makes gettn to dealership easily More
by rjo1460
September 06, 2022
Very friendly and willing to work with us on a new vehicle! Would recommend dealership! vehicle! Would recommend dealership! More
by MFischer7934
Employees Worked With
September 06, 2022
Great people! Great service dept. will return for all my auto needs.! Richie is great! Great service dept. will return for all my auto needs.! Richie is great! More
by Marezy
