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Arlington Heights Ford
Arlington Heights, IL
4,886 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 4,886 reviews
June 01, 2023
Don’t know if I could have had a better experience than I did with Colton. I’m really not the type to leave a review but my experience was just that good. Helped me through every single step and genuinely ca did with Colton. I’m really not the type to leave a review but my experience was just that good. Helped me through every single step and genuinely cared about getting me the exact car I wanted. Thank you Colton! More
by jordandlecc
May 31, 2023
We had a interesting start. We had found the car online and requested a viewing and test drive. We couldn't test drive it that day, but the manager let us know before we got the We had found the car online and requested a viewing and test drive. We couldn't test drive it that day, but the manager let us know before we got there. The vehicle hadn't passed it's safety check. We got to see the car and test drove a comparable model. The Arlington Heights team took care of us. Jesus was great. He took care of us from the start to finish. He was very patient, he answered all our questions with a no pressure approach. He was awesome. The transaction was flawless with Joe B. We have been pleased with the experience at AH Ford. More
by Mazz125
May 30, 2023
We came to dealer Richard Jacobsen helped us out. Highly recommended this place to you guys. Joe also helped us too . Highly recommended this place to you guys. Joe also helped us too . More
by Shohruhmuhitdinov03
Employees Worked With
Other Employees :
John Rodriguez, Robyn Freeman, Robert Cormier
May 29, 2023
Good customer service. Someone was waiting outside for us for quick customer service. Friendly service. Someone was waiting outside for us for quick customer service. Friendly service. More
by E_martin1232
Employees Worked With
May 29, 2023
A pleasure to deal with. No pressure. Felt I received a fair deal. Will refer to friends. No pressure. Felt I received a fair deal. Will refer to friends. More
by Rickwrzala
May 28, 2023
We found our car through our credit union, Elliot Reichel was our sales person. We test drove the car and it really was a perfect fit. Everything went smoothly. was our sales person. We test drove the car and it really was a perfect fit. Everything went smoothly. More
by cre8vldy
May 27, 2023
Excellent service. Nice and easy we ordered the trucks a year ago and came in and delivered we love this dealership and ordered a lot of trucks Nice and easy we ordered the trucks a year ago and came in and delivered we love this dealership and ordered a lot of trucks More
by US CHAMPION
May 27, 2023
Jesus was a very courteous and good sales person. He made the car buying experience very pleasant. He made the car buying experience very pleasant. More
by solobarrie
Employees Worked With
