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Arlington Heights Ford
Arlington Heights, IL
4,965 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 4,965 reviews
February 26, 2025
Lonnie was great to deal with. He was prompt, efficient, and responsive. I had a great experience at Arlington Heights Ford, and would recommend highly. I ended up wanting a dif He was prompt, efficient, and responsive. I had a great experience at Arlington Heights Ford, and would recommend highly. I ended up wanting a different vehicle that what I initially thought and Lonnie changed gears with me. He was patient and answered the questions I had along the way. I'm very happy with the E-Transit I ended up with and excited to put it to work. Thanks Lonnie! More
by nathanielrosalie
Employees Worked With
February 26, 2025
Thanks for having the service guy blow out the sunroof drains. It rained last night and NO leaks...Hurray! Dick Carlson drains. It rained last night and NO leaks...Hurray! Dick Carlson More
by Dick
Employees Worked With
February 26, 2025
The dealership has a good selection of vehicles, honest price, fast service and friendly staff. price, fast service and friendly staff. More
by hometownacres
Employees Worked With
February 26, 2025
Rich Jacob's helped us find the right vehicle at the right price thank you for your service. right price thank you for your service. More
by Jarmusz1
Employees Worked With
Other Employees :
Israel Gonzalez
February 25, 2025
I have always had good and helpful service at Arlington Heights Ford whether it was when I bought my care or for it]s maintenance. Thank you. Heights Ford whether it was when I bought my care or for it]s maintenance. Thank you. More
by kmm245
Employees Worked With
February 25, 2025
Jeremy is very knowledgeable person who explained all options pros and cons of selecting the appropriate car for my daughter. Jeremy was very patient and professional at all times. I do recommend and app options pros and cons of selecting the appropriate car for my daughter. Jeremy was very patient and professional at all times. I do recommend and appreciate your time More
by Hernan
Employees Worked With
February 25, 2025
There’s a HUGE reason I keep coming back AH ford. His name is Lonnie C., buy your next vehicle from him and you’ll think the exact same thing. Great dealership His name is Lonnie C., buy your next vehicle from him and you’ll think the exact same thing. Great dealership More
by BigDaddy
February 24, 2025
Very helpful in working with us. Made us comfortable during the buying process. Helped ensure we got what we were looking for. Made us comfortable during the buying process. Helped ensure we got what we were looking for. More
by alexkurzsbc
February 24, 2025
Hands down the best dealership I have been to. I have delt with 8 dealerships in my lifetime and I never went back. I can say that Arlington Heights ford will be getting my business from now on. I have delt with 8 dealerships in my lifetime and I never went back. I can say that Arlington Heights ford will be getting my business from now on. The team is Excellent Jeremy was the man and on top of everything. The management team was attentive and helpful. Even the service department is in a league of its own. I have never experienced a dealership that didn't stink. It's a breath of fresh air. If you are looking for a Ford or used vehicle you have to stop by and give them a chance. You won't be sorry. More
by kipp Oconnell
