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Arlington Heights Ford
Arlington Heights, IL
4,924 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 4,924 reviews
December 30, 2022
Great experience. Friendly, quick, and easy experience. Would shop here again in the future. Thank you! Friendly, quick, and easy experience. Would shop here again in the future. Thank you! More
by Slkosmen
December 29, 2022
I was happy with the service and washed car. The service time was quick andtimely. The service time was quick andtimely. More
by maddenmoos@aol.com
December 29, 2022
Great customer service. Marco helped through the process and was upfront and transparent. Recommended to everyone. Marco helped through the process and was upfront and transparent. Recommended to everyone. More
by Carlos Garcia
December 29, 2022
Excellent experience at Arlington Heights Ford. George Sarkisian was helpful and efficient and we are very pleased with the entire experience. George Sarkisian was helpful and efficient and we are very pleased with the entire experience. More
by hilarywbraun
Employees Worked With
George Sarkisian
December 29, 2022
Repaired a leaking water pump over the Christmas holiday. Drop off, repair and pick up went off without a hitch. Justin even lined up a loaner for me on the spot. Thanks Justin and Team AHF. Drop off, repair and pick up went off without a hitch. Justin even lined up a loaner for me on the spot. Thanks Justin and Team AHF. More
by sjsteger
Employees Worked With
Justin Barrett
December 28, 2022
Always excellent service. Victor helped me with my car, and went above and beyond to help me with my questions. Victor helped me with my car, and went above and beyond to help me with my questions. More
by AMG
Employees Worked With
December 28, 2022
Good service. Worked with us on price. Able to reach a good agreement on the car. Worked with us on price. Able to reach a good agreement on the car. More
by Kangaroo
Employees Worked With
December 28, 2022
Gets the job done! Welcoming and great customer service. Have bought all my vehicles at this dealership and will continue. Sincerely, Ford Family Welcoming and great customer service. Have bought all my vehicles at this dealership and will continue. Sincerely, Ford Family More
by Marina
Employees Worked With
Justin Barrett
