Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Arlington Heights Ford
Arlington Heights, IL
4,891 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,891 reviews
October 24, 2022
Victor was awesome, his team diagnosed my cars problem quickly and was able to provide me with a loaner. I always enjoying working with him at Ford. Nowhere else I’d bring my car. Thanks! quickly and was able to provide me with a loaner. I always enjoying working with him at Ford. Nowhere else I’d bring my car. Thanks! More
by dimas_chris129
October 24, 2022
Elliott was persistent in finding me a deal and car I was happy with- would highly recommend! happy with- would highly recommend! More
by kristinwelcome
Employees Worked With
October 24, 2022
Anthony was very attentive, explained everything i needed to know, and asked if i needed anything to know, and asked if i needed anything More
by wattselectric
Employees Worked With
Other Employees :
Anthony Velasco, Kevin Juarez
October 24, 2022
Israel was great, i love the truck. Teddy was great in finance. Arlington Heights Ford was Awesome. Teddy was great in finance. Arlington Heights Ford was Awesome. More
by Manasbek555
Employees Worked With
Other Employees :
Frank White, Ben McCarty, John Rodriguez
October 22, 2022
This dealer has been awesome on the whole process and Sam Was a pleasure to do business with. A++ Was a pleasure to do business with. A++ More
by Jfoconnor13
October 22, 2022
Elliot r very good. Found us a great reliable car at a good deal. Respectful and trustful Found us a great reliable car at a good deal. Respectful and trustful More
by Kuchar
Employees Worked With
October 22, 2022
Muy Buenas tardes muchas gracias a Arlington heights ford por ayudarme a conseguir un carro si necesitas ayuda con un nuevo carro el señor Jesus Sánchez lo puede ayudar por ayudarme a conseguir un carro si necesitas ayuda con un nuevo carro el señor Jesus Sánchez lo puede ayudar More
by Tapatía0303
Employees Worked With
October 22, 2022
Great friendly service and atmosphere. Quick service with a very knowledgeable staff. Was happy with the whole process Quick service with a very knowledgeable staff. Was happy with the whole process More
by Ketchupse01
October 22, 2022
My experience with Jesus was fantastic. He made the experience quick and easy and provided all the info we needed. He made the experience quick and easy and provided all the info we needed. More
by Jackmarshall
Employees Worked With
October 20, 2022
Nice dealership, the Richard Jacobsen it’s great man, perfect service, got car very fast perfect service, got car very fast More
by uwcmikita
Employees Worked With
