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Arlington Heights Ford
Arlington Heights, IL
4,890 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 4,890 reviews
October 15, 2022
Came from Iowa and had a great experience! Would recommend Elliot Reichel to anyone that wants a straight shooting salesman Would recommend Elliot Reichel to anyone that wants a straight shooting salesman More
by Iowa
Employees Worked With
October 15, 2022
This dealership has been great for me, they helped me find a maverick and they are great! I would reccomend to anyone find a maverick and they are great! I would reccomend to anyone More
by Gerard n
Employees Worked With
Other Employees :
Justin Silva, Anthony Seamans, Frank White, Alma Olvera, Ben McCarty, Kevin Juarez
October 14, 2022
We Love Arlington Heights Ford. This is our 4th purchase from AHFord and Steve Ursin. Steve’s the BEST. This is our 4th purchase from AHFord and Steve Ursin. Steve’s the BEST. More
by Wally’s HVAC
October 14, 2022
Arlington heights Ford was great. Anthony was very helpful and made the sale process very easy. Definitely would recommend Anthony was very helpful and made the sale process very easy. Definitely would recommend More
by User-76279a1257
Employees Worked With
Other Employees :
Anthony Seamans, Alma Olvera, Ben McCarty, Kevin Juarez
October 13, 2022
After an initial hiccup in obtaining a new GPS update, the matter was solved promptly. Jerry was extremely helpful, communicated quickly, and had the problem corrected the next day. I truly appreciate the the matter was solved promptly. Jerry was extremely helpful, communicated quickly, and had the problem corrected the next day. I truly appreciate the amount of time and effort that Jerry put in to get my Ford Escape up and running. I would chose this dealership again. More
by GM
October 12, 2022
John and Elliott have been awesome to work with. I will recommend them to my friends I will recommend them to my friends More
by White Edge
October 11, 2022
It was great to work with Mike Waddle on the recall for my Ford Edge. He was polite, kind and efficient. In less than an hour my washed vehicle was ready. Mike came to the waiting area to tell me my car wa my Ford Edge. He was polite, kind and efficient. In less than an hour my washed vehicle was ready. Mike came to the waiting area to tell me my car was ready and led me outside and pointed out the location of my car. It is wonderful and easy to get service at Arlington Hts. Ford! More
by bookladycp
Employees Worked With
October 11, 2022
Arrived for routine service, but the service advisor pointed out that they had received the parts needed for a recall notice to my 2013 Escape. He then asked if I was interested in having the work done pointed out that they had received the parts needed for a recall notice to my 2013 Escape. He then asked if I was interested in having the work done today. I jumped at it. The time estimate was accurate to five minutes. I continue to return because of the honest service I have received at AHFord. More
by october44
October 11, 2022
Purchased Fusion from Elliott in 2020 which was great experience, and came back for some service work which was even easier. He took great care of me. experience, and came back for some service work which was even easier. He took great care of me. More
by josh_reichel
Employees Worked With
