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Arlington Heights Ford
Arlington Heights, IL
4,889 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 4,889 reviews
September 30, 2022
Amazing people very respectful from Marco and Elliot at the sales team. They made the process super easy and very kind people the sales team. They made the process super easy and very kind people More
by Bryan
September 30, 2022
Always satisfied with work done on my vehicles. Always far pricing and great service technicians. Mike Waddle does an excellent job of letting me know what is needed. Jerry Hood is great service ma Always far pricing and great service technicians. Mike Waddle does an excellent job of letting me know what is needed. Jerry Hood is great service manager. Been with this dealer 30 years of taking care of my vehicles More
by peuvion
September 30, 2022
Bought 2nd vehicle from Elliot and his crew at Arlington Heights Ford. Easy smooth no hassle process. Heights Ford. Easy smooth no hassle process. More
by Rferguson731
Employees Worked With
Other Employees :
John Rodriguez, Ben McCarty
September 29, 2022
Izzy, Jose and Joe were Great! Arlington Heights Ford Rocks!!! Come See the Great Team!! Arlington Heights Ford Rocks!!! Come See the Great Team!! More
by Santos
Employees Worked With
Other Employees :
John Rodriguez, Ben McCarty
September 29, 2022
Izzy. Jose and Joe were Great! Arlington Heights Ford Rocks!! Thank You to the whole team! Jose and Joe were Great! Arlington Heights Ford Rocks!! Thank You to the whole team! More
by Santos
Employees Worked With
Other Employees :
John Rodriguez, Ben McCarty
September 28, 2022
Very good process, no hassles, happy with the vehicle and the service we had with Arlington heights ford. the service we had with Arlington heights ford. More
by Gregoryssnider
Employees Worked With
September 28, 2022
Steve Ursin is just the best salesperson out there! Our family has been buying cars from him for 20+ years and enough great things cannot be said. Highly recommended! Our family has been buying cars from him for 20+ years and enough great things cannot be said. Highly recommended! More
by michaelsalerno12
September 28, 2022
Such a great experience to get my Bronco sport serviced. Mike was accommodating and was able to schedule the appointment around my schedule. They even drove me home while the work was being done. So helpful Mike was accommodating and was able to schedule the appointment around my schedule. They even drove me home while the work was being done. So helpful, friendly, and professional. More
by NK
Employees Worked With
Mike
September 28, 2022
Elliott Reichel helped me fins the perfect car for what I needed. He was easy to work with and super helpful. needed. He was easy to work with and super helpful. More
by lkf
September 28, 2022
I am from South Dakota and purchased a 2020 F250 power stroke from Elliot in September 2022. Elliot helped make the sales process easy, was communicative and took extra caution to help me with specific ti stroke from Elliot in September 2022. Elliot helped make the sales process easy, was communicative and took extra caution to help me with specific titling parameters and vehicle shipping. Unfortunately, The original shipper ended up being very unreliable. Elliot continued to help me navigate through the shipping challenges, even though that was not his responsibility. Elliot’s demeanor, humor, communication, and willingness to tackle these tasks made the experience very good. More
by Brandon.purcell3
Employees Worked With
