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Arlington Heights Ford
Arlington Heights, IL
4,891 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 4,891 reviews
September 01, 2022
Tony and his crew were very helpful and easy to talk to. They were genuinely listening to my concerns. They fixed my car's issue quickly and professioinally. They were genuinely listening to my concerns. They fixed my car's issue quickly and professioinally. More
by loswald97
Employees Worked With
Anthony Velasco
September 01, 2022
They have a great costumer service and excellent management. They will be answered any questions that you have in mind. I will recommend to everyone. management. They will be answered any questions that you have in mind. I will recommend to everyone. More
by Nelson
September 01, 2022
Elliott was great, this is the third car we bought from him in my family - found him on here and the reviews don't lie. Honest and extremely helpful. Will be a repeat customer. him in my family - found him on here and the reviews don't lie. Honest and extremely helpful. Will be a repeat customer. More
by Mark D.
Employees Worked With
September 01, 2022
Working with Elliot was fantastic! Elliot will come Highly recommended to friends and family. Frank was great in helping with the Finances. Elliot will come Highly recommended to friends and family. Frank was great in helping with the Finances. More
by mhammersmithjr
September 01, 2022
I have purchased three vehicles from this location. Excellent service and we will keep coming back for all of our future vehicles. Excellent service and we will keep coming back for all of our future vehicles. More
by Maria
Employees Worked With
September 01, 2022
We are repeat customers due to the great customer service. Elliott was flexible and showed us a variety of cars and options. service. Elliott was flexible and showed us a variety of cars and options. More
by Jsievert54
Employees Worked With
September 01, 2022
We took our vehicle in to Arlington Heights Ford for service. Mike Waddle saw to it that all of the work was completed perfectly. We got our vehicle back washed and when it was promised. We are a service. Mike Waddle saw to it that all of the work was completed perfectly. We got our vehicle back washed and when it was promised. We are always pleased with the service we receive at Arlington Heights Ford; we have bought many vehicles there and the service department, headed by Service Director Jerry Hood, is what separates them from the rest. More
by Janet
September 01, 2022
Elliot was great to work with. I would recommend anyone to work with him on a new or used vehicle I would recommend anyone to work with him on a new or used vehicle More
by Mark
Employees Worked With
Other Employees :
John Rodriguez, Tony Guido, Jon Franklin, Ben McCarty
August 31, 2022
Dealership team were very good at working towards a payment plan that will be within my budget payment plan that will be within my budget More
by rjo1460
