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Arlington Heights Ford
Arlington Heights, IL
5,573 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 34nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past seven consecutive years being awarding for 2019-2025!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 5,573 reviews
November 18, 2025
Michael and kiko were amazing. They were so helpful and took the time to explain everything. Best dealership ever. They were so helpful and took the time to explain everything. Best dealership ever. More
by jillybsktr08
November 18, 2025
We had a great experience with all the people we worked with during our purchase . with during our purchase . More
by rachel.lucas327
November 18, 2025
Jazmin was great to work with. She did a great job to get me the best possible deal. I would recommend her if you are in the market to purchase a ford. She did a great job to get me the best possible deal. I would recommend her if you are in the market to purchase a ford. More
by joshrwilli
November 15, 2025
Super friendly and very good service. Easy to work with. Great experience! Elliott was awesome to work with! Easy to work with. Great experience! Elliott was awesome to work with! More
by Angie
Employees Worked With
Other Employees :
BEN MCCARTY, Victor Martinez
November 15, 2025
I only bring my truck here! I have only had great experiences with you, but my service advisor today probably made it my best yet! Thanks! Grant Bode I have only had great experiences with you, but my service advisor today probably made it my best yet! Thanks! Grant Bode More
by grantbode1
November 15, 2025
greatest car buying experience, Lonnie Catanese was awesome to deal with and I would strongly recommend him awesome to deal with and I would strongly recommend him More
by jbirnbaum2003
Employees Worked With
Other Employees :
BEN MCCARTY, Victor Martinez
November 15, 2025
Good service. they are giving a good explanation on what to change and upcoming services they are giving a good explanation on what to change and upcoming services More
by suresh
