Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Arlington Heights Ford
Arlington Heights, IL
4,070 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Filter Reviews By Type
Showing 4,070 reviews
Helpful October 04, 2021
Second vehicle purchased from AH Ford and another great experience! Thank you I look forward to my new Truck experience! Thank you I look forward to my new Truck More
by Mtakoy17
October 04, 2021
Once again I received great service from Arlington Heights Ford dealership. Everyone was friendly and happy to answer any questions I had. Thanks for taking care of my car, Wes!!! I appreciate even Heights Ford dealership. Everyone was friendly and happy to answer any questions I had. Thanks for taking care of my car, Wes!!! I appreciate even a year and a half after I bought my car Elliot goes out of his way to say "Hi" and make sure I am happy with my car and service. More
by maryesther60
October 02, 2021
Good people to do business come do all ur business with ford in Arlington heights ford in Arlington heights More
by Daniel
Employees Worked With
October 02, 2021
This dealership always has a great selection and very competitively priced. Steve was a great salesman through the whole process. competitively priced. Steve was a great salesman through the whole process. More
by Wilhelmjake_1
October 02, 2021
After owning multiple Fords for the last few decades, this was my first visit to Arlington Heights Ford. I needed some work done on my 2017 Escape. Wes Tanner and Jerry Hood in the Service Department ans this was my first visit to Arlington Heights Ford. I needed some work done on my 2017 Escape. Wes Tanner and Jerry Hood in the Service Department answered all my questions and were very prompt in returning phone calls. All in all, a positive experience earning a 5-star recommendation. More
by Ralph Greenslade
October 02, 2021
I have always had good service from your dealership. Thanks to Mike and Jerry for taking care of my air conditioner. Thanks to Mike and Jerry for taking care of my air conditioner. More
by cykabat1
October 01, 2021
Mike was excellent…. I was out of town and dealt with me with repair and payment to get my SUV on the road without my pain with repair and payment to get my SUV on the road without my pain More
by Smv194
Employees Worked With
