Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Arlington Heights Ford

Arlington Heights, IL

Overview
Employees
Reviews
Vehicles
4.9
4,123 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years. We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.! We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle. We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
Contact Dealership
View Awards

801 W. Dundee Rd.

Arlington Heights, IL

60004

Directions

Filter Reviews By Type

Showing 4,123 reviews

October 26, 2021

George was awesome to work with!! He made the process easy. This was the nicest dealership that I have been to. No pressure at all. More

by Ziarko.chad
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Sarkisian
Report | Print
Oct 26, 2021 -

Arlington Heights Ford responded

Congratulations on your new vehicle, Chad. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with George was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, The Arlington Heights Ford Team

Helpful
October 26, 2021

Victor took very good care of me and my automobile and Victor took very good care of me and my automobile and gave me up dates as to when it would be finished. More

by Benson.michael64
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lonnie Catanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marco Saldana
Report | Print
Oct 28, 2021 -

Arlington Heights Ford responded

Thanks for your outstanding review, Michael! We're very happy to hear that Victor was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The Arlington Heights Ford Team

Helpful
October 26, 2021

Good excellent service 100 percent professional will com back ellliott was really respectful and excellent More

by Eriktapia1994Noel032515
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elliott Reichel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon Franklin, Frank White
Report | Print
Oct 26, 2021 -

Arlington Heights Ford responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The Arlington Heights Ford Team

Helpful
October 25, 2021

I came in to sell my car. I worked with Elliott. He made the entire experience very easy and very friendly to work with. Will definitely recommend friends and family members for future purchases. Thank you More

by Kanchana221
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elliott Reichel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Helpful
October 25, 2021

Best salesmen I’ve ever worked with! He is honest and helps me out with everything I need! Thank you rob More

by Alantehov91
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Lungin
Report | Print
Helpful
October 25, 2021

Robert was very helpful and polite ! I felt very welcomed. I will definitely consider coming here for my next vehicle purchase ! More

by lourdesfuentes
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Lungin
Report | Print
Oct 26, 2021 -

Arlington Heights Ford responded

Thanks for your outstanding review, Lourdes! I'm very happy to hear that Robert was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The Arlington Heights Ford Team

Helpful
October 25, 2021

Nice dealership. Was able to get in and out fairly quickly and efficiently with the car we wanted More

by billybert06
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Saldana, Frank White
Report | Print
Helpful
October 25, 2021

Lou was wonderful to deal with. He made sure I had a ride home and keep my abreast of what needed to be done with my car. I really appreciate all he did for me. More

by Janice
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lou Alfano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 26, 2021 -

Arlington Heights Ford responded

Hi Janice, and thanks for the great feedback! We're very happy that Lou was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Sincerely, The Arlington Heights Ford Team

Helpful
October 23, 2021

Amazing team of service advisors! Everyone is very efficient and helpful! No surprise why they are always packed up but nevertheless they are still doing their best to provide the best possible servic More

by ABC US Express
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Waddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Villanueva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wes Tanner
Report | Print
Helpful
October 23, 2021

George Sarkisian at Arlington Heights Ford was very professional and easy to work with. I strongly recommend you purchase your next vehicle from George Sarkisian More

by Mark Schopoff
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Sarkisian
Report | Print
Helpful
1
...
278
279
280
...
413