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Arlington Heights Ford
Arlington Heights, IL
4,889 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 4,889 reviews
July 15, 2022
I had an amazing experience with Arlington Heights Ford. I called to see if a vehicle was available and scheduled a test drive. The person, Joe in the phone was pleasant and told me what to expect when I a I called to see if a vehicle was available and scheduled a test drive. The person, Joe in the phone was pleasant and told me what to expect when I arrived at the dealership. When I got to the dealership I worked with Elliott and he also was very pleasant, he had jokes and i would definitely recommend him. He showed me the car, went over the bells and whistles and was a pleasure to work with. More
by Pathfinder lover
Employees Worked With
July 14, 2022
It is local and this business supports the community. The sales staff is kind and helpful. The sales staff is kind and helpful. More
by Jmstenzel
Employees Worked With
July 14, 2022
Very helpful with the whole purchase experience, will recommend for future purchases. Will definitely recommend. recommend for future purchases. Will definitely recommend. More
by Ma
Employees Worked With
July 14, 2022
Very fast, very helpful service. In and out in less than 2 hours!! Great experience! In and out in less than 2 hours!! Great experience! More
by alantdosky
Employees Worked With
July 13, 2022
Excellent service and knowledge from Lonnie. Sending all my friends and relatives here from now on. Sending all my friends and relatives here from now on. More
by Medicjoe21
Employees Worked With
July 13, 2022
Muy buen servicio si recomiendo a jesus Sanchez para comprar in carro muy ernesto y tiene mucha paciencia para explicar todo comprar in carro muy ernesto y tiene mucha paciencia para explicar todo More
by Www.salvadorvazquez
Employees Worked With
July 12, 2022
Service was great ! ! Got work done quickly and even got a wash!!! Keep up the fantastic work👍🏼👍🏼👍🏼 ! Got work done quickly and even got a wash!!! Keep up the fantastic work👍🏼👍🏼👍🏼 More
by bgusterine
Employees Worked With
July 11, 2022
Under construction, a little confusing as to where to go for service as there is no counter just desks with chairs as if you are buying a car, but the employees were very helpful in explaining the process o for service as there is no counter just desks with chairs as if you are buying a car, but the employees were very helpful in explaining the process of what was going on during construction, my vehicle was completed in a reasonable time(oil change, tire rotation) More
by Tazzz
Employees Worked With
July 11, 2022
My wife and I were shopping for a new car. We stop in at A.H.Ford and met the best group of people, we did not buy a car but never the less I will return in the future because of how kind, pol We stop in at A.H.Ford and met the best group of people, we did not buy a car but never the less I will return in the future because of how kind, polite and patient they were with us. Again this is why I’m a Ford fan!!! Thanks for everything AH Ford, Elliott and Jon. More
by Steve
July 11, 2022
I’ve been a customer of Arlington Heights Ford for many years now, and they never fail to impress me with their level of service! Special thanks to Anthony, Victor, and Jerry in the service dept…they’re a years now, and they never fail to impress me with their level of service! Special thanks to Anthony, Victor, and Jerry in the service dept…they’re always ready and willing to help! More
by dwelbel73
