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Arlington Heights Ford
Arlington Heights, IL
4,891 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 4,891 reviews
June 18, 2022
Arlington Heights Ford is great to work with! Jesus Sanchez makes the new vehicle purchase process seamless! Thank you! Jesus Sanchez makes the new vehicle purchase process seamless! Thank you! More
by KB
Employees Worked With
June 17, 2022
Still offer the best customer service! And fast service! Victor is awesome! All the guys there are great! And fast service! Victor is awesome! All the guys there are great! More
by cynthiaseibold08
Employees Worked With
June 17, 2022
Elliott provided excellent service and was transparent throughout the entire process. Elliott was easy to work with and I enjoyed our 5 long hours. throughout the entire process. Elliott was easy to work with and I enjoyed our 5 long hours. More
by mcafeealia
Employees Worked With
Other Employees :
John Rodriguez, Tony Guido, Jon Franklin
June 17, 2022
Rich and the AH Ford team are amazing. Great dealership and always very helpful. Will always bring my business to them. Great dealership and always very helpful. Will always bring my business to them. More
by Sklopack33
Employees Worked With
June 16, 2022
Amazing service at the service department! Especially from Ikram! He took care of my car and provided 5 star service at every step! Highly Recommend! Especially from Ikram! He took care of my car and provided 5 star service at every step! Highly Recommend! More
by RamiroSm
Employees Worked With
Ikram Alam
June 15, 2022
The dealership is quite efficient and the advisor Anthony Velasco is very friendly. He works through all the issues I have in my vehicle and explains well. Velasco is very friendly. He works through all the issues I have in my vehicle and explains well. More
by ykhuang10101
Employees Worked With
Anthony Velasco
