Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Arlington Heights Ford
Arlington Heights, IL
4,878 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,878 reviews
April 22, 2025
I had a great experience working with Lonnie. He was very professional and responsive. I will buy my next Ford from Lonnie. He was very professional and responsive. I will buy my next Ford from Lonnie. More
by Johnbeckstedtjr
April 22, 2025
Rich helped us get another get another ranger thank you again and again will see you soon again and again will see you soon More
by Navyet08
April 21, 2025
Mike W. always takes car of our vehicles; I only ask for him. We trust our 2018 F150 and my 2021 Explorer to him. He is honest and friendly. Thanks for your always takes car of our vehicles; I only ask for him. We trust our 2018 F150 and my 2021 Explorer to him. He is honest and friendly. Thanks for your assistance Mike. Bill, Noe'l and Ben DeSalvo Arl Hts, IL More
by Bill DeSalvo
Employees Worked With
Other Employees :
Rich Jacobson
April 21, 2025
Elliott was an excellent salesperson. He answered all our questions, wasn’t too pushy (which we hate), and made us comfortable with our purchase. He and Arlington Heights Ford were comp He answered all our questions, wasn’t too pushy (which we hate), and made us comfortable with our purchase. He and Arlington Heights Ford were competent, friendly and thoroughly knowledgeable about their product. We will not hesitate to purchase another car from Elliott and AH Ford again. More
by mccanntt
Employees Worked With
April 19, 2025
Dealership was very friendly, knowledgeable and made you feel as if you were family. Definitely will come back for our next car! feel as if you were family. Definitely will come back for our next car! More
by Jpcaira
Employees Worked With
April 19, 2025
I was greeted and treated nicely. Very nice staff and treat there customers well. Thank you. Very nice staff and treat there customers well. Thank you. More
by fjcaira03
Employees Worked With
April 19, 2025
Lonnie helped me get a great deal on my new Ford Maverick! No xx, no hidden fees, a straightforward experience so come and get your new Ford here! Maverick! No xx, no hidden fees, a straightforward experience so come and get your new Ford here! More
by Cbax79
Employees Worked With
April 19, 2025
The sales associate was incredibly funny, nice, and helpful in the transaction. Wanted his autograph but unfortunately didn’t get it :( helpful in the transaction. Wanted his autograph but unfortunately didn’t get it :( More
by bell peppers
Employees Worked With
April 19, 2025
Jeremy was excellent to work with. Will definitely be coming back for any future cars. Will definitely be coming back for any future cars. More
by banderson246
Employees Worked With
April 19, 2025
Nice experience at this dealshop. Elliott was great and explained everything very well. Thumbs up Elliott was great and explained everything very well. Thumbs up More
by Bee
Employees Worked With
