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Arlington Heights Ford
Arlington Heights, IL
4,920 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 4,920 reviews
May 14, 2025
Elliot, Ben, and Joe were great and very accommodating! I would come back and see them! I would come back and see them! More
by nmarra67
Employees Worked With
May 14, 2025
Elliott was great from customer service to making sure I leave with a car and it was a car I wanted!!! 10/10 highly recommend he does not give up until you leave with a smile on your face!! leave with a car and it was a car I wanted!!! 10/10 highly recommend he does not give up until you leave with a smile on your face!! More
by Shaniyamorris22
Employees Worked With
May 14, 2025
Car was ready to go, appreciate the good service. Would highly recommend anyone to come by a car here Would highly recommend anyone to come by a car here More
by Stevetl63
May 14, 2025
Good and friendly dealership. Easy to deal with and professional in all reflect. Sales associate was great to deal with. Easy to deal with and professional in all reflect. Sales associate was great to deal with. More
by sdemeas07
Employees Worked With
May 14, 2025
This dealership is great the customer service is amazing and all the staff are friendly and welcoming but are sell representatives Elliott Reichel went above and beyond and all the staff are friendly and welcoming but are sell representatives Elliott Reichel went above and beyond More
by B_kahlil
May 13, 2025
Anthony Tony” N. Is by far one one the most friendliest Sales Person I have had the privilege of giving my business. Tony went through every detail of the vehicle whe Is by far one one the most friendliest Sales Person I have had the privilege of giving my business. Tony went through every detail of the vehicle when we were on our test drive, step by step Tony answered my questions and even helped asking me questions and answers to those questions. I highly recommend, if you come to shop for a car at AH Ford. Ask for Tony N. Best of Luck, Tony More
by Myktrevin
Employees Worked With
May 12, 2025
Best Ford dealer in the area. Quick and easy service. Lounge area with food and drink Quick and easy service. Lounge area with food and drink More
by wcp1397
Employees Worked With
May 10, 2025
Steve Ursin was super helpful and very kind. Not pushy at all and has very positive attitude. Thanks to him I bought my first car! Not pushy at all and has very positive attitude. Thanks to him I bought my first car! More
by Destiny S.
Employees Worked With
May 10, 2025
Rich helped us get another vechile thank you we will be back for more great service back for more great service More
by Navyet08
Employees Worked With
May 10, 2025
Sales team was FANTASTIC as always! !! Rich always makes the process run smoothly! He's the best! !! Rich always makes the process run smoothly! He's the best! More
by Navyet08
