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Arlington Heights Ford

Arlington Heights, IL

5.0
4,920 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years. We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.! We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle. We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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801 W. Dundee Rd.

Arlington Heights, IL

60004

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Showing 4,920 reviews

May 14, 2025

Elliot, Ben, and Joe were great and very accommodating! I would come back and see them! More

by nmarra67
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Elliott Reichel
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2025

Elliott was great from customer service to making sure I leave with a car and it was a car I wanted!!! 10/10 highly recommend he does not give up until you leave with a smile on your face!! More

by Shaniyamorris22
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Elliott Reichel
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2025

Car was ready to go, appreciate the good service. Would highly recommend anyone to come by a car here More

by Stevetl63
Recommend Dealer
Yes
Employees Worked With
John Guido, Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Ursin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Baez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Israel Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaiah Romano
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2025

Good and friendly dealership. Easy to deal with and professional in all reflect. Sales associate was great to deal with. More

by sdemeas07
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Recommend Dealer
Yes
Employees Worked With
Jesus Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2025

This dealership is great the customer service is amazing and all the staff are friendly and welcoming but are sell representatives Elliott Reichel went above and beyond More

by B_kahlil
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Elliott Reichel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Teddy Dziedzic
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2025

Anthony Tony” N. Is by far one one the most friendliest Sales Person I have had the privilege of giving my business. Tony went through every detail of the vehicle whe More

by Myktrevin
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Recommend Dealer
Yes
Employees Worked With
Anthony Nykolajcuyk
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025

Best Ford dealer in the area. Quick and easy service. Lounge area with food and drink More

by wcp1397
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Recommend Dealer
Yes
Employees Worked With
John Burzawa
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2025

Steve Ursin was super helpful and very kind. Not pushy at all and has very positive attitude. Thanks to him I bought my first car! More

by Destiny S.
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Recommend Dealer
Yes
Employees Worked With
Steve Ursin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2025 -

Destiny S. responded

Super happy with my new car, thank you to the amazing workers there and most thankful for Steve Ursin with helping me out!

May 10, 2025

Rich helped us get another vechile thank you we will be back for more great service More

by Navyet08
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Rich Jacobsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Baez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Israel Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Teddy Dziedzic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Uphoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2025

Sales team was FANTASTIC as always! !! Rich always makes the process run smoothly! He's the best! More

by Navyet08
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rich Jacobsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Baez
5.0
This rating includes all reviews, with more weight given to recent reviews.