Back

Arlington Heights Ford

Arlington Heights, IL

5.0
5,204 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years. We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.! We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle. We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
Contact Dealership

801 W. Dundee Rd.

Arlington Heights, IL

60004

Directions

By Type

Showing 5,204 reviews

September 29, 2025

I had an outstanding experience at Arlington heights ford ! From start to finish, the process was smooth, stress-free, and honestly enjoyable. My salesman, Elliott , went above and beyond to make sure I foun More

by Analiseguli13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elliott Reichel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Rosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Burklow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2025 -

Arlington Heights Ford responded

Thank you for sharing your experience with us at Arlington Heights Ford. We're glad to hear that our team made your car buying process smooth and enjoyable. Enjoy the new car, and we look forward to helping you again in the future.

September 29, 2025

Bought Mach E Premium. Smooth experience. Helped us get the right price that fits our budget. Both the Manager, Jose, and Sales person, Richard, helped find the right car a More

by Sabz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rich Jacobsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2025 -

Arlington Heights Ford responded

Thank you for choosing Arlington Heights Ford for your Mach E Premium. Our team is pleased to provide a smooth experience that fits your needs and budget. Enjoy the new ride!

September 28, 2025

He was super knowledgeable, but at the same time, not pushy with anything which was super nice and create a space to intrigue me to buy More

by brycegrogan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Rosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2025 -

Arlington Heights Ford responded

Thank you for sharing your experience with Arlington Heights Ford. We appreciate feedback like yours and wish you the best.

September 27, 2025

Very respectful workers and great to deal with. Helped me get a deal in my budget in the car i wanted. I’d even helped a friend get a car here with them a few months ago so basically a returning cu More

by Psowa0930
Recommend Dealer
Yes
Employees Worked With
Lonnie Catanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elliott Reichel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2025 -

Arlington Heights Ford responded

Thank you for choosing Arlington Heights Ford and bringing your friend along. We're pleased to know you felt comfortable with our team during your visits. Wishing you many happy miles in your new car.

September 27, 2025

Mikey was great, will be back in a year to buy my grandson another car! Dealership is very transparent and easy to deal with. Mikey is a great youngman and very knowledgeable More

by Mikeyarod03
Recommend Dealer
Yes
Employees Worked With
Lonnie Catanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elliott Reichel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Burklow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2025 -

Arlington Heights Ford responded

We're glad our team provided you with such a transparent experience, and we appreciate your kind words. We look forward to assisting you again when the time comes. Take care!

September 27, 2025

Very nice dealership to walk into friendly, helpful and knowledgeable. Jason was very helpful in helping us purchase our car great guy and very professional. More

by quinn-a
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Rosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2025 -

Arlington Heights Ford responded

Thank you for sharing your experience with our team at Arlington Heights Ford. We're glad to hear you enjoyed your visit and found the assistance helpful.

September 27, 2025

Great experience working with Steve! He answered many questions without adding pressure. He was easy to work with and answered all our questions! More

by trudyscola
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Ursin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2025 -

Arlington Heights Ford responded

We're glad you had such a positive experience with our team at Arlington Heights Ford. Wishing you well on the road ahead.

September 27, 2025

Very nice dealership to walk into friendly atmosphere. All the workers were very attentive and helpful. More

by quinn-a
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Rosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2025 -

Arlington Heights Ford responded

Thank you for sharing your experience with us at Arlington Heights Ford. We're pleased to know our team was attentive and helpful during your visit.

September 27, 2025

Great service on my vehicle. They were polite,honest and I thought they really cared that I was satisfied. More

by linkej20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Waddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lou Alfano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2025 -

Arlington Heights Ford responded

We appreciate your kind words and are pleased you had a great experience with our team at Arlington Heights Ford. If there's anything else we can assist with, just let us know.

September 27, 2025

Tim sold me a car without hassle. There was no pressure but he was prompt. It was a good experience. More

by laszlo.alexis
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tim Uphoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2025 -

Arlington Heights Ford responded

We're pleased to hear about your positive experience with our team. Enjoy your new car from Arlington Heights Ford.