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Arlington Heights Ford
Arlington Heights, IL
5,043 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 5,043 reviews
July 19, 2025
It was a very pleasant, smooth and efficient car buying experience. We would definitely recommend it to our friends and family. experience. We would definitely recommend it to our friends and family. More
by MrWilliamCarpenter
July 18, 2025
Truck my family came in on was unfortunately gone. San said it was no problems found us a truck in their dealer net work. San said it was no problems found us a truck in their dealer net work. More
by Maria s
July 18, 2025
Sam and Rich did an amazing job and did it in a quick and timely fashion, They were great and it was a pleasure working with them! timely fashion, They were great and it was a pleasure working with them! More
by josh20040
July 17, 2025
Very nice dealership, great sales people, very knowledgeable about what they’re selling you! Great experience overall! knowledgeable about what they’re selling you! Great experience overall! More
by allynsmith614
Employees Worked With
July 14, 2025
Jesus Sanchez at Arlington Heights Ford took exceptional care of us will be back to by our next vehicle care of us will be back to by our next vehicle More
by Enoonan64
July 14, 2025
Everything went smooth. Jeremy did a great job explaining all the features on the new Explorer Jeremy did a great job explaining all the features on the new Explorer More
by Gwarren
Employees Worked With
July 14, 2025
Despite being part of a larger corporate chain, Arlington Heights Ford has managed to maintain a warm and welcoming environment that feels like a close-knit family. The staff go out of their way to foster co Heights Ford has managed to maintain a warm and welcoming environment that feels like a close-knit family. The staff go out of their way to foster connections with customers, ensuring those who walk through the doors feel valued. The atmosphere is friendly and comfortable. More
by jrapacz
July 12, 2025
Rich helped me get a nice used car thank you and I will be back again thankyou be back again thankyou More
by danmcateer
July 12, 2025
Great experience. Pulled in and was immediately greeted by Sam and he was the best to deal with. Finalizing everything was Teddy their sales manager and he was great t Pulled in and was immediately greeted by Sam and he was the best to deal with. Finalizing everything was Teddy their sales manager and he was great to talk to while we wrapped everything up. Great guys. I would highly recommend both. More
by nicholsjake83
July 12, 2025
Mike was so great to my parents I came to buy a vehicle the next day! the next day! More
by ajcaputo0714
