Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Arlington Heights Ford
Arlington Heights, IL
5,417 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 34nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past seven consecutive years being awarding for 2019-2025!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 5,417 reviews
January 03, 2026
Easy process, smooth, efficient and knowledgeable sales person. Completely open and easy to understand the financial aspects of the transaction. person. Completely open and easy to understand the financial aspects of the transaction. More
by jess33
Employees Worked With
January 03, 2026
The staff are extremely helpful and knowledgeable and made our experience great! We weee in and out quickly. made our experience great! We weee in and out quickly. More
by Rich
Employees Worked With
January 02, 2026
Helpful, willing to work with you and listen to needs and what you really want to walk away with what you really want to walk away with More
by Katiekalinowicz10
Employees Worked With
January 02, 2026
⭐️⭐️⭐️⭐️⭐️ Amazing Experience at Arlington Heights Ford! I had a fantastic experience purchasing my Bronco Sport from Arlington Heights Ford. The entire process was fast, easy, and completely stress-free I had a fantastic experience purchasing my Bronco Sport from Arlington Heights Ford. The entire process was fast, easy, and completely stress-free. Jazmin, JR, and Teddy were incredible to work with—professional, knowledgeable, and genuinely helpful from start to finish. They answered all of my questions, made sure I understood every step, and most importantly, they worked everything out to fit my budget without any pressure. The whole deal came together quickly, and I never felt rushed or overwhelmed. If you’re looking for a smooth, honest, and efficient car-buying experience, I highly recommend Arlington Heights Ford and this team. I absolutely love my Bronco Sport! More
by Kelsey G
January 02, 2026
Elliott made car buying easy and explained the whole process nice to work with him. process nice to work with him. More
by berk3910
Employees Worked With
December 31, 2025
Elliott and Jeremy we're awesome. Needed to get this truck purchased last minute for tax purposes. They did a heck of a job making the process smooth and fast! Needed to get this truck purchased last minute for tax purposes. They did a heck of a job making the process smooth and fast! More
by Nate L
December 31, 2025
I bought a beautiful bronco off the showroom floor and the whole process was so easy the whole process was so easy More
by YuliBronco
December 30, 2025
Michael R. was a pleasure to work with and made buying a new car a fun, painless experience! was a pleasure to work with and made buying a new car a fun, painless experience! More
by adelinerae
Employees Worked With
December 30, 2025
Thank you for making the buying process so straightforward! It’s an intimidating process and you made it as easy as it can be. straightforward! It’s an intimidating process and you made it as easy as it can be. More
by rachel.reinhart
