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Arlington Heights Ford
Arlington Heights, IL
4,958 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 4,958 reviews
June 07, 2025
Sam Sandler was really down to earth and very knowledgeable. We wanted a Jeep gladiator mojave he helped us with what we needed and worked with our budget. Working with him was like going thur a knowledgeable. We wanted a Jeep gladiator mojave he helped us with what we needed and worked with our budget. Working with him was like going thur a drive thur quick in n out. Extremely satisfied. Stop by and work with him he won't leave you disappointed. More
by Jsangha
Employees Worked With
June 07, 2025
Easy communication and no pressure with the used car I was buying. I would definitely work with Jesus again. was buying. I would definitely work with Jesus again. More
by mcchamberlin
Employees Worked With
June 07, 2025
Never disappointed when we purchased a vehicle at this dealership. Jeremy is a wonderful salesman. He is honest he's good at what he does. We appreciate his honesty and we love Jeremy Rosa. We'll be back dealership. Jeremy is a wonderful salesman. He is honest he's good at what he does. We appreciate his honesty and we love Jeremy Rosa. We'll be back for another car soon More
by gjason827.GwJ
Employees Worked With
June 05, 2025
We had such a positive experience with Jesus at AH Ford. Smooth seamless process - highly recommend both Jesus and the dealership if you’re in the market for a Ford! Smooth seamless process - highly recommend both Jesus and the dealership if you’re in the market for a Ford! More
by Kusala13
Employees Worked With
June 04, 2025
Tim was great to work with. Very knowledgeable, answered all of our questions, things couldn't have gone smoother. Very knowledgeable, answered all of our questions, things couldn't have gone smoother. More
by scarlson1281
Employees Worked With
June 04, 2025
Tony did a great job! Very happy with the truck! I’m sure I’ll shop here in the future. Very happy with the truck! I’m sure I’ll shop here in the future. More
by pschneids20
Employees Worked With
June 04, 2025
This is my third vehicle purchase from Elliot R. in the past 24 months, and I couldn’t be happier with the experience. Elliot is extremely knowledgeable about Ford products and always makes the proc in the past 24 months, and I couldn’t be happier with the experience. Elliot is extremely knowledgeable about Ford products and always makes the process smooth and efficient. He’s highly communicative—whether it’s through text or a call, he’s quick to respond and always keeps me in the loop. Every time, he gets me in and out of the dealership quickly, without any hassle. I strongly recommend working with Elliot if you’re looking for a professional, no-nonsense, and friendly car-buying experience. More
by konrad
May 31, 2025
I called and made an appointment. They took me in right away, and I was in and out of there with oil, change, inspection, rotating tighterinspection rotating of tires within an hour. They took me in right away, and I was in and out of there with oil, change, inspection, rotating tighterinspection rotating of tires within an hour. More
by Haytherejud
May 31, 2025
Super easy to work with. Helped guide to find the right truck for my work and family. Thank you Arlington Heights Ford Helped guide to find the right truck for my work and family. Thank you Arlington Heights Ford More
by MBURDY
