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Arlington Heights Ford

Arlington Heights, IL

Overview
Employees
Reviews
Vehicles
5.0
4,943 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years. We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.! We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle. We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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801 W. Dundee Rd.

Arlington Heights, IL

60004

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Showing 4,943 reviews

May 25, 2022

Was not a perfect experience. Some costly problems encountered. Needed front brakes, but also an additional cost in problems removing the calipers. More

by john.j.waechter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Wojciechowski
Report | Print
May 31, 2022 -

Arlington Heights Ford responded

John, we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, The Arlington Heights Ford Team

May 25, 2022

George Sarkisian at Arlington Heights Ford was very helpful & easy to work with when buying our new car. It was a great experience! More

by shayslo2002
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Sarkisian
Report | Print
May 27, 2022 -

Arlington Heights Ford responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Arlington Heights Ford Team

May 25, 2022

They have a very friendly atmosphere. They put out an honest price for their vehicles and work with you to get the best deal. More

by nick.larson86
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Seamans
Report | Print
May 27, 2022 -

Arlington Heights Ford responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The Arlington Heights Ford Team

May 25, 2022

It was great working with George Sarkisian at Arlington Heights Ford. I highly recommend George as your sales professional. He has great knowledge and patience and everything went smoothly. No pressure More

by Rwd706
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Guido, Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Sarkisian, Ben McCarty
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May 31, 2022 -

Arlington Heights Ford responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, The Arlington Heights Ford Team

May 25, 2022

Help me out get my car for my family that I need very friendly and awesome and the best in town More

by equintana1993
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Lungin
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May 31, 2022 -

Arlington Heights Ford responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Arlington Heights Ford Team

May 25, 2022

Good service. Tony was a very informative service rep, explaining everything very well. He was very helpful in getting my car able to pass the emission inspectio More

by john.j.waechter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Wojciechowski
Report | Print
May 31, 2022 -

Arlington Heights Ford responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Arlington Heights Ford Team

May 24, 2022

George Sarkisian was great during my purchasing of my Ford Maverick hybrid. Did not rush me and was always available to answer my question. Out standing customer service. More

by Jacob
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Sarkisian
Report | Print
May 27, 2022 -

Arlington Heights Ford responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Arlington Heights Ford Team

May 24, 2022

Frank, Robert and Ben were amazing to work with! We are very happy with our new explorer! More

by Timdalrymple
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank White, Robert Lungin, Ben McCarty
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May 27, 2022 -

Arlington Heights Ford responded

Timdalrymple, Thank you for your kind words and for taking the time to inform us of your ongoing positive experience. We are sincerely pleased to know that Frank's, Robert's, and Ben's efforts have made the difference in your car buying experience. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need service, we are more than happy to lend a hand. Sincerely, The Arlington Heights Ford Team

May 24, 2022

Jerry Hood runs a great service department, honest and respectable. Kevin is a very good advisor. I have also had a nice experience with Mike and Victor. More

by James V
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Waddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Villanueva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Juarez
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May 27, 2022 -

Arlington Heights Ford responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Arlington Heights Ford Team

May 23, 2022

Salesman of the year. Boss should give him a raise and probably a gift for his excellent service. More

by Matt anjanos
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Seamans
Report | Print
May 26, 2022 -

Arlington Heights Ford responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, The Arlington Heights Ford Team

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