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Arlington Heights Ford
Arlington Heights, IL
4,966 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 4,966 reviews
May 07, 2022
good dealer good people good service and fair treatment that’s all we want when dealing with cars arlington heights ford does it all that’s all we want when dealing with cars arlington heights ford does it all More
by DJ2BIG
Employees Worked With
Other Employees :
Tony Guido, John Rodriguez
May 07, 2022
I was very impressed with Sam Vasco. He handled our transaction with kindness, humor and knowledge. I wouldn’t hesitate to buy a car in the future from Sam. The service was excellent. He handled our transaction with kindness, humor and knowledge. I wouldn’t hesitate to buy a car in the future from Sam. The service was excellent. More
by normaleidy1947
Employees Worked With
May 06, 2022
Always impressed with the customer service in the service department. We are moving out of the area soon and will very much miss the service we have become accustomed to. Was unable to review Ikram Alam as department. We are moving out of the area soon and will very much miss the service we have become accustomed to. Was unable to review Ikram Alam as he is not listed in the online survey. His service was outstanding!! More
by spp959
Employees Worked With
Ikram Alam
May 06, 2022
Best experience ever - made it worth while and very informative ! Elliott is by far the best informative ! Elliott is by far the best More
by Sfeicco2021
Employees Worked With
May 04, 2022
Couldn’t have had a better experience than deal with Elliot. Would recommend any person to come buy a car from him. Easiest process possible. Elliot. Would recommend any person to come buy a car from him. Easiest process possible. More
by Elatkin.andrew
Employees Worked With
Other Employees :
Tony Guido, Jon Franklin, John Rodriguez
