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Arlington Heights Ford
Arlington Heights, IL
4,972 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 4,972 reviews
April 26, 2022
We were very satisfied and happy with the service we received at this dealership and specifically from Mike Waddle. Thank you received at this dealership and specifically from Mike Waddle. Thank you More
by CominL8
Employees Worked With
April 25, 2022
In and out and it was a breeze. Love my new bronco sport Gray job Love my new bronco sport Gray job More
by Nykaza3829
Employees Worked With
April 23, 2022
Always greeted promptly at arrival car ready when promised answer questions when asked and explain work done in detail promised answer questions when asked and explain work done in detail More
by mmcguire1521
April 23, 2022
I had a great experience here. The process was relatively quick all thanks to George Sarkisian. I brought my daughter with me and she treated great and was given a car toy and some The process was relatively quick all thanks to George Sarkisian. I brought my daughter with me and she treated great and was given a car toy and something to color through the process. Would highly recommend. More
by khalilahmorrow
Employees Worked With
George Sarkisian
April 23, 2022
Ben and Anthony were amazing to deal with! They were both extremely knowledgeable, friendly, and made the process quick and easy. We highly recommend this dealership, Anthony, and Ben! They were both extremely knowledgeable, friendly, and made the process quick and easy. We highly recommend this dealership, Anthony, and Ben! More
by CP
Employees Worked With
Anthony Seamans, Ben McCarty
April 23, 2022
As always a great experience, Elliott at Arlington heights Ford is extremely knowledgeable and friendly. heights Ford is extremely knowledgeable and friendly. More
by ZK
Employees Worked With
April 22, 2022
Ikram has been a great help getting my truck serviced and all warranty items covered under my extended warranty! The service dept is working on it now! Dan Schmidt SH Builders, LLC all warranty items covered under my extended warranty! The service dept is working on it now! Dan Schmidt SH Builders, LLC More
by Dan
Employees Worked With
Ikram Alam
April 22, 2022
Elliott and John Jr were fantastic to work with and made our purchase experience amazing! Love my Bronco! our purchase experience amazing! Love my Bronco! More
by Cassreicher
April 22, 2022
Kiko and Elliott are very helpful. My family has bought many cars from them and that always provide a great experience that’s quick and easy. Highly recommend! My family has bought many cars from them and that always provide a great experience that’s quick and easy. Highly recommend! More
by Dzarate00
