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Arlington Heights Ford
Arlington Heights, IL
4,963 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 4,963 reviews
November 07, 2021
Excellent customer service! Victor in service was friendly and very professional. I would definitely recommend Arlington Heights Ford friendly and very professional. I would definitely recommend Arlington Heights Ford More
by micgood18
Employees Worked With
November 06, 2021
Elliott was great and Jesus was great we bought 2 cars within a couple month within a couple month More
by Frankrokkas
November 06, 2021
Service was prompt and polite.Service advisor kept me Service was prompt and polite. Service advisor kept me apprised of progress. Work done well. Service was prompt and polite. Service advisor kept me apprised of progress. Work done well. More
by rittjw
Employees Worked With
November 06, 2021
Elliott and Jesus were very helpful! This is our second by in a month! I recommend Arlington Heights Ford to everyone!! by in a month! I recommend Arlington Heights Ford to everyone!! More
by srokkas
Employees Worked With
Other Employees :
Frank White
November 05, 2021
Elliott was efficient and answered all of our questions thoroughly. It was a positive experience. thoroughly. It was a positive experience. More
by amylindsay2
November 05, 2021
Elliot was very helpful and picked out the perfect car for me, I couldn’t be more happier with the choice he made for me, I couldn’t be more happier with the choice he made More
by madeleine murray
Employees Worked With
November 05, 2021
Great service I have my dream car. Thank you Jesus Christ amen bless the people at this dealership amen bless the people at this dealership More
by Wwsuccessful
November 04, 2021
Mark Waddle did a great job. He researched that I had enough Ford Pass points to pay for my service with no further out-of-pocket on my part enough Ford Pass points to pay for my service with no further out-of-pocket on my part More
by chris
Employees Worked With
November 03, 2021
Great dealership Jesus is a great guy to work with Great dealership Jesus is a great guy to work with Highly recommended Buy with confidence Great dealership Jesus is a great guy to work with Highly recommended Buy with confidence More
by Hurley1214
Employees Worked With
