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Arlington Heights Ford
Arlington Heights, IL
4,955 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 4,955 reviews
October 29, 2021
I visited 5 dealers while looking to purchase a car. Arlington Heights Ford and my salesperson George Sarkisian provided the best experience. The process was smooth with no hidden costs. Thanks George Arlington Heights Ford and my salesperson George Sarkisian provided the best experience. The process was smooth with no hidden costs. Thanks George More
by Maggie
Employees Worked With
George Sarkisian
October 29, 2021
Marco and Elliott made the car buying process so easy and got things done in a short time frame. Such a great experience! got things done in a short time frame. Such a great experience! More
by sgilmore8822
October 29, 2021
Always gives excellent service doesn’t pressure you tells you what you need done nice people to work with you what you need done nice people to work with More
by Tmk8311
Employees Worked With
October 29, 2021
Everyone is very easy to work with, they make buying a car a pleasant experience. car a pleasant experience. More
by brad
October 28, 2021
Great Dealership !!! Salesman Rich Jacobson was friendly and very helpful. The Finance Department was easy to deal with. and very helpful. The Finance Department was easy to deal with. More
by pete
October 28, 2021
excellent service --- drop me off at home and picked me up when the job was finished up when the job was finished More
by jakmstng1
October 27, 2021
1st time working with this dealership but everything seems to be going very well Good salesman nice clean Place. seems to be going very well Good salesman nice clean Place. More
by Williamhennek
Employees Worked With
October 27, 2021
We drove an hour and a half to this dealership because we heard that the salesmen were great. They did not disappoint. Sam was knowledgeable, friendly, and there was no pressure at all to buy. We did we heard that the salesmen were great. They did not disappoint. Sam was knowledgeable, friendly, and there was no pressure at all to buy. We did our research and were happy with the price we paid for our auto also. Highly recommended! More
by Karen m
October 27, 2021
Great experience with Mike. I think the price of an oil change is a little high. change is a little high. More
by Lorifab
Employees Worked With
October 27, 2021
Robert Lungin helped me and I really liked his style-he was professional and he was very knowledgeable. I could also tell he is an honest person and I would definitely recommend him to friends, family and was professional and he was very knowledgeable. I could also tell he is an honest person and I would definitely recommend him to friends, family and neighbors!!! More
by Sportwagon0
Employees Worked With
Robert Lungin
