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Arlington Heights Ford
Arlington Heights, IL
4,993 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 4,993 reviews
October 09, 2021
I came in looking for a good used car. I worked directly with George and Sam to find what I needed. I was in and out in a matter of hours with no problems. I generally dislike going to car dealerships and p with George and Sam to find what I needed. I was in and out in a matter of hours with no problems. I generally dislike going to car dealerships and purchasing cars. George and Sam made it an easy and smooth purchase. Now I can enjoy my car and am not walking away with headaches and buyers remorse! I definitely recommend purchasing here! More
by Brett.hay11
October 08, 2021
Elliott was great at making sure I had everything I needed after the purchase. Especially with getting back to me after finding the extra key and also with plate holders. I am very happy with my car a needed after the purchase. Especially with getting back to me after finding the extra key and also with plate holders. I am very happy with my car and my experience with Elliott. Truly one of my favorites to deal with!! More
by Myron
Employees Worked With
October 08, 2021
He was easy to work with, fair, and made the process relatively pain free. Thanks. relatively pain free. Thanks. More
by Jch
Employees Worked With
October 08, 2021
Absolutely did a great job getting me in on short time and getting my done that same afternoon... and getting my done that same afternoon... More
by Benson.michael64
Employees Worked With
Other Employees :
Wes Tanner, Anthony Wojciechowski, Eileen Gonzalez, Yasmin Bahena
October 07, 2021
Very welcoming and helped me through every step of the way! Highly recommend this location! Thank you too Elliot, Tony and Frank!! way! Highly recommend this location! Thank you too Elliot, Tony and Frank!! More
by aryanarR
October 07, 2021
The facility was clean and neat, I was acknowledged within moments of driving in. Wes was professional and friendly, provided recommendations to my questions, and explained the particulars behind each within moments of driving in. Wes was professional and friendly, provided recommendations to my questions, and explained the particulars behind each answer. I hope to work with him on my next visit. More
by mjkipp
Employees Worked With
Wes Tanner
October 07, 2021
Great customer service, answered all and any questions that I had. Very happy with my experience! that I had. Very happy with my experience! More
by ieva
Employees Worked With
October 06, 2021
He made the car buying experience easy and fun. I originally was coming in for a different car but was interested in a couple others and I'm happy that I am leaving with a car today! originally was coming in for a different car but was interested in a couple others and I'm happy that I am leaving with a car today! More
by Smf779
Employees Worked With
George Sarkisian
October 06, 2021
See LONNIE is you EVER need a swift, easy, light-hearted car purchase. He was very knowledgeable and didn't waste our time. We were in and out in less than 2 hours. Frank the finance guy was beyond outstand car purchase. He was very knowledgeable and didn't waste our time. We were in and out in less than 2 hours. Frank the finance guy was beyond outstanding. Best team around...hands down!!! More
by inongemason
