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Arlington Heights Ford
Arlington Heights, IL
4,923 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 4,923 reviews
September 13, 2021
Solid auto check-up(The Works). Service rep(Wes Tanner) did an excellent job reviewing all the components of the check-up, then going over the completed work and cost. He took the time to answer every qu did an excellent job reviewing all the components of the check-up, then going over the completed work and cost. He took the time to answer every question. More
by geragrego
Employees Worked With
Wes Tanner
September 13, 2021
Excellent service and compassion during a major life crisis. They fixed our truck during an emergency and we are very grateful. Timely and professional 👌 Thanks crisis. They fixed our truck during an emergency and we are very grateful. Timely and professional 👌 Thanks More
by Sharonldougherty8
Employees Worked With
September 12, 2021
Amazing experience with mr mike he focused on what I need and ask me questions of possible service additional. Fantastic I would come back again need and ask me questions of possible service additional. Fantastic I would come back again More
by Jcvd1972
September 12, 2021
Always great service! The staff are efficient, knowledgeable and friendly. Pick-up is fast, porters are quick and my vehicle was cleaned and sanitisedd. Love this place! knowledgeable and friendly. Pick-up is fast, porters are quick and my vehicle was cleaned and sanitisedd. Love this place! More
by drpollack
September 11, 2021
Best best best best best best best best best best best best best best best best best best best best best best best best best best best best best best best best best best best best best best best best More
by ATHOMASHOW
September 11, 2021
George was very helpful when we were looking at a new truck. He made the experience fast and painless. Thanks for the help. We love the truck truck. He made the experience fast and painless. Thanks for the help. We love the truck More
by Qcpumas18
Employees Worked With
George Sarkisian
September 11, 2021
Elliot was great to work with! I could not be more excited to drive off in my new Explorer. Visit Arlington Heights for your Ford Behicle needs! excited to drive off in my new Explorer. Visit Arlington Heights for your Ford Behicle needs! More
by ischucart4288
Employees Worked With
September 09, 2021
I came out on labor when dealer was closing and Elliot Reichel spent time going over a truck when he probably wanted to go home and barbecue . He took my contact info and followed up with me so I brought Reichel spent time going over a truck when he probably wanted to go home and barbecue . He took my contact info and followed up with me so I brought my wife in and we bought my son his first truck. He was very informative and that with spending time with me after hours was enough to bring my business to him. Thanks Elliot. More
by kevin
September 08, 2021
Steve Ursin is the best sales person we have ever dealt with. The price if the truck was perfect. The sales office is very clean. with. The price if the truck was perfect. The sales office is very clean. More
by Griffinsources
Employees Worked With
September 08, 2021
the service department did a great job and finished on time and were very informative letting me know updates on progress thank you for a fantastic job time and were very informative letting me know updates on progress thank you for a fantastic job More
by expedition
Employees Worked With
Wes Tanner
