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Arlington Heights Ford
Arlington Heights, IL
4,880 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 4,880 reviews
April 19, 2025
Jeremy was excellent to work with. Will definitely be coming back for any future cars. Will definitely be coming back for any future cars. More
by banderson246
Employees Worked With
April 19, 2025
Nice experience at this dealshop. Elliott was great and explained everything very well. Thumbs up Elliott was great and explained everything very well. Thumbs up More
by Bee
Employees Worked With
April 19, 2025
Great car buying experience. Elliot took great care of us, and made my daughter's first car purchase a pleasure. Couldn't have been easier!! Elliot took great care of us, and made my daughter's first car purchase a pleasure. Couldn't have been easier!! More
by farmingdalestyle
Employees Worked With
April 18, 2025
Tim is the man and delivers on what he says. Exceptional professionalism and a great pleasure to conduct business with. Exceptional professionalism and a great pleasure to conduct business with. More
by F2BERG
April 18, 2025
Lonnie was super helpful and very knowledgeable, he helped me get my dream car! Would buy a car from him again! helped me get my dream car! Would buy a car from him again! More
by Skymax45
April 17, 2025
I brought my car to Arlington Heights Ford today for an oil change covered by my maintenance plan, and the work was completed with quality. oil change covered by my maintenance plan, and the work was completed with quality. More
by Kmarrese57
Employees Worked With
April 16, 2025
Jeremy did a fantastic job, he made sure we walked out of the dealership happy about our purchase! the dealership happy about our purchase! More
by mireya.puente13
Employees Worked With
April 16, 2025
Very nice people to deal with. The service is good, and it’s nice to see the same people helping. The service is good, and it’s nice to see the same people helping. More
by Eredinger29
April 16, 2025
Elliott was a joy to work with. He was fast, attentive, and personable. Highly recommend He was fast, attentive, and personable. Highly recommend More
by ed.ogara
Employees Worked With
April 16, 2025
Elliott Reichel was a pleasure to deal with. Very personable and attentive. Would highly recommend. Very personable and attentive. Would highly recommend. More
by ed.ogara
Employees Worked With
