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Arlington Heights Ford
Arlington Heights, IL
5,204 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 5,204 reviews
September 26, 2025
Lonnie has been very communicative and helpful during this whole process! He got us set up with great RAV4 and also made sure to give us some good restaurant recommendations, which I greatly appreciate. this whole process! He got us set up with great RAV4 and also made sure to give us some good restaurant recommendations, which I greatly appreciate. Highly recommend! More
by lovejoybennett
Employees Worked With
September 26, 2025
Great experience. One day of texting and a couple calls and the preowned explorer keys are with me within 24 hours! Thanks John and Elliot One day of texting and a couple calls and the preowned explorer keys are with me within 24 hours! Thanks John and Elliot More
by Andiconway
September 24, 2025
Nice people to work with. I felt comfortable and valued. And I had green pants on for a great deal 😊 I felt comfortable and valued. And I had green pants on for a great deal 😊 More
by stefg1
Employees Worked With
September 24, 2025
Look I’ll be honest, we fully did not expect to buy a Ford, we were just doing our due diligence while we looked for a new to us car. But Jazmin was so awesome right from the jump, we just vibed and were Ford, we were just doing our due diligence while we looked for a new to us car. But Jazmin was so awesome right from the jump, we just vibed and were happy to stick around working with her. She helped us find something we never would have considered but LOVE and are so happy with! Even though it was the end of the day, she never made us feel rushed, even a little bit. When our trade in wasn’t worth as much as we’d hoped, Ben worked some magic and helped make it happen for us, and watched some Cubs baseball along the way. At the end of the day Mark in finance was honest and up front with us about what we were paying out the door and he was a great note to end on. Finally, shout out to the other couple buying a car from Jazmin at the same time as we were - hopefully they’ll be there when we’re back for another car too and we can all pop bottles together! Thank you AH Ford!!!! More
by rakiewiczfam
September 24, 2025
I’ve visited 5 dealers in the past week. Elliot, Ben, & Joe were the most professional & collaborative by far! Great experience buying my new Bronco. Elliot, Ben, & Joe were the most professional & collaborative by far! Great experience buying my new Bronco. More
by j.branick
September 24, 2025
Lonnie is very knowledgeable and provided excellent customer service. We would definitely work with Lonnie again. customer service. We would definitely work with Lonnie again. More
by LRP
Employees Worked With
September 24, 2025
The entire life of my 2020 Edge has had its service at AHF because of the impeccable customer care AHF because of the impeccable customer care More
by P_PISTONE
September 24, 2025
Service was great and Johnny B was professional and listened to all my concerns. Vehicle was ready on time they are the #1 Fored Dealer in Illinois. listened to all my concerns. Vehicle was ready on time they are the #1 Fored Dealer in Illinois. More
by tguido535
Employees Worked With
September 23, 2025
Steve and Ben were great to work with and made the process very easy. Would recommend to other buyers. process very easy. Would recommend to other buyers. More
by Tspeters42
September 23, 2025
Staff was very responsive to our needs and questions. Jazmin was very helpful and accommodating by rearranging her schedule to meet us when we could come in. Jazmin was very helpful and accommodating by rearranging her schedule to meet us when we could come in. More
by tyelton2
Employees Worked With
