Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Arlington Heights Ford
Arlington Heights, IL
5,257 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 5,258 reviews
October 22, 2025
good, friendly and patient was waiting for us beyond the close hours. best help provided. close hours. best help provided. More
by jashwanth
Employees Worked With
October 22, 2025
Great experience. Elliott went above and beyond to make the experience easy and friendly. Would buy a car here again. Elliott went above and beyond to make the experience easy and friendly. Would buy a car here again. More
by tjj98
Employees Worked With
October 22, 2025
Great service by Lonnie. Very professional and honest salesman. I got a really good deal that was fair to both parties. Quick and easy transaction! Highly recommend! Very professional and honest salesman. I got a really good deal that was fair to both parties. Quick and easy transaction! Highly recommend! More
by Jacob
Employees Worked With
October 21, 2025
Mikey is amazing and so is his manager Jose! Ill be back for three next ford vehicle! Ill be back for three next ford vehicle! More
by Hansi
October 20, 2025
Elliott and Teddy were great and the entire team! They listened to our needs, were honest and wxplained everything to our satisfaction. Would gladly buy from Arlington Hts Ford again! They listened to our needs, were honest and wxplained everything to our satisfaction. Would gladly buy from Arlington Hts Ford again! More
by James_petrusek
October 19, 2025
Elliot Reichel is wonderful! He’s personable and has a great sense of humor. He answered all of my questions throughly and made the car buying experience a breeze. He’s personable and has a great sense of humor. He answered all of my questions throughly and made the car buying experience a breeze. More
by denversanai
Employees Worked With
October 18, 2025
Mikey was amazing, thank you so much! I will be back in the future! The whole team was awesome I will be back in the future! The whole team was awesome More
by Vcastano8888
October 18, 2025
Awesome to work with. Made our transaction super easy! 10/10 recommend. I will be back. Made our transaction super easy! 10/10 recommend. I will be back. More
by nitchoffjordan
October 18, 2025
I had a wonderful experience working with my dealership agent Elliott. From the very beginning, they were attentive, patient, and truly dedicated to helping me find the right car. They took the time to und agent Elliott. From the very beginning, they were attentive, patient, and truly dedicated to helping me find the right car. They took the time to understand my needs, explained all the options clearly, and provided honest advice without any pressure. Throughout the process, communication was excellent — every question I had was answered promptly and professionally. The paperwork and purchase process were smooth and well-organized, which made everything stress-free and enjoyable. I really appreciated their transparency, professionalism, and genuine care for the customer. Thanks to their support, I felt confident in my choice and completely satisfied with my purchase. I would definitely recommend this agent and the dealership to anyone looking for a reliable and trustworthy service. More
by ahnatiuk
Employees Worked With
October 18, 2025
My husband and I had an amazing experience at Arlington Heights Ford. They were so friendly, helpful and their energetic personalities really made this experience wonderful. They helped us with any questio Heights Ford. They were so friendly, helpful and their energetic personalities really made this experience wonderful. They helped us with any questions or concerns regarding the vehicle of our interest. I give them a rating of 10/10. More
by Annasantillan91
