Arlington Heights Ford

Rich knows what I am looking for and delivers AS a repeat customer, Rich and the team know what I want (sometimes before I do) and they deliver. I am not one who likes to wait so Rich tries to li AS a repeat customer, Rich and the team know what I want (sometimes before I do) and they deliver. I am not one who likes to wait so Rich tries to line everything up ahead of time so my visit is smooth. More

Customers are made to feel important at A. H. Ford! We have purchased our 4th Ford vehicle (2020 Explorer ST) since 2010. We have always been pleased with the sales team --- especially Rich Jacobsen --- We have purchased our 4th Ford vehicle (2020 Explorer ST) since 2010. We have always been pleased with the sales team --- especially Rich Jacobsen --- and the entire service staff. It's the quality of the service that makes A. H. Ford our choice for new automobiles. More

Jerry, as usual, was very quick on our test drive to diagnose the problem with the loud noise when braking. Steve was my service writer and was excellent. I keep coming back because of these two! Oh, diagnose the problem with the loud noise when braking. Steve was my service writer and was excellent. I keep coming back because of these two! Oh, and the explorer ST was a neat loaner!! More

There is no place like Arlington Heights Ford. Everyone is so helpful and knowledgeable. I will never go anywhere else for service or new car purchases. is so helpful and knowledgeable. I will never go anywhere else for service or new car purchases. More

Great service and friendly staff Great service and professional staff. Service was done in a timely manner and all service was fully explained and documented. I am highly satisfied wi Great service and professional staff. Service was done in a timely manner and all service was fully explained and documented. I am highly satisfied with the experience. More

need two new tiresas it was not possible to repair tire wit you guys came thru as expected. new tires order,came in as expected and got phone call the minute they arrived,came in and installed within an hour. N you guys came thru as expected. new tires order,came in as expected and got phone call the minute they arrived,came in and installed within an hour. No complaints More

Great experience no hassle Neal was great in assisting us on our new purchase of a F450. I would highly recommend AHF for future purchases. Ryan was also great in recommending a Neal was great in assisting us on our new purchase of a F450. I would highly recommend AHF for future purchases. Ryan was also great in recommending an affordable undercoating package for our truck. More

Service Fast and Friendly, I was in and out in less than an hour. No appointment was needed That is All that needs to be said. Fast and Friendly, I was in and out in less than an hour. No appointment was needed That is All that needs to be said. More

Easy to deal with not pressured. George Sarkisian was pleasant to deal with, never felt pressured, or I would have walked out. He answered any questioned I had. I purchased my last George Sarkisian was pleasant to deal with, never felt pressured, or I would have walked out. He answered any questioned I had. I purchased my last Expedition from AHF and would recommend them in the future. More

Fixed what others couldn't! Wade is my hero! Every time I used my windshield wipers on high, the passenger side blade would hit the window frame HARD, causing this LOUD, rhythmi Wade is my hero! Every time I used my windshield wipers on high, the passenger side blade would hit the window frame HARD, causing this LOUD, rhythmic ticking sound. Previously, I had taken it to a different Ford dealership who diagnosed it as a "design flaw" and told me there was nothing they could do. I brought my 2017 Escape in for a software upgrade and happened to mention the wiper issue to Wade. After three years of teetering between acceptance and insanity, I left the dealership with a new sense of SERENITY. The wiper is now a non-issue thanks to Wade. He adjusted it. Imagine that. He fixed it and rescued me from the decision of having to rip it off the car! It's the little things in life that mean the most. Thank you Arlington Heights Ford! More