Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Arlington Heights Ford

Arlington Heights, IL

Overview
Employees
Reviews
Vehicles
5.0
5,020 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years. We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.! We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle. We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
Contact Dealership
View Awards

801 W. Dundee Rd.

Arlington Heights, IL

60004

Directions

By Type

Showing 5,020 reviews

September 21, 2024

Great Experience her at AH Ford! !! Very happy with everything!!! Thank you so much will come again. More

by mopsyjr123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Guido, Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Teddy Dziedzic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Israel Gonzalez, Colton Hannemann, Brian Powell
Report | Print
Sep 24, 2024 -

Arlington Heights Ford responded

Thank you so much for your wonderful feedback! We’re thrilled to hear that you had a great experience at Arlington Heights Ford. Your satisfaction means a lot to us, and we look forward to welcoming you back again soon! Sincerely, The Team at Arlington Heights Ford

September 21, 2024

My car was picked up and brought back to me, which is an excellent feature Ford has implemented. This makes having service much more convenient. All employees are friendly and professional. More

by ClariceColetta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adreana Munoz , Justin Barrett
Report | Print
Sep 24, 2024 -

Arlington Heights Ford responded

Thank you for your wonderful review! We're thrilled to hear that you appreciated our vehicle pickup and delivery service. At Arlington Heights Ford, we strive to make your experience as convenient as possible while maintaining a friendly and professional atmosphere. We look forward to seeing you again for your next service! Sincerely, The Team at Arlington Heights Ford

September 19, 2024

This is the first time I purchased a Ford from a dealer and it was a seamless quality experience More

by Jefferyjet86
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Steve Ursin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 20, 2024 -

Arlington Heights Ford responded

Thank you for your kind words! We're thrilled to hear that your first experience buying a Ford from Arlington Heights Ford was seamless and of high quality. We strive to provide excellent service to all our customers. We look forward to assisting you again in the future and appreciate your support! Sincerely, The Team at Arlington Heights Ford

September 19, 2024

Colton and Arlington Heights Ford did a great job. I will definitely come back next time More

by BBA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Colton Hannemann
Report | Print
Sep 20, 2024 -

Arlington Heights Ford responded

Thank you for your wonderful feedback! We're thrilled to hear that Colton and the team at Arlington Heights Ford provided you with great service. We look forward to welcoming you back next time! Sincerely, The Team at Arlington Heights Ford

September 17, 2024

Very happy with my service advisor (Victor) attention to my concerns. Also very happy with the services provided for my vehicle. Victor wanted to be sure that I was completely satisfied with the work comp More

by Ken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Villanueva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 19, 2024 -

Arlington Heights Ford responded

Thank you for your kind words! We're thrilled to hear that you had such a positive experience with Victor at Arlington Heights Ford. We strive for excellent service and it's great to know that your concerns were addressed and that you were satisfied with the work on your vehicle. We appreciate your feedback and look forward to seeing you again soon! Sincerely, The Team at Arlington Heights Ford

September 16, 2024

Best service. Best seller. Best dealership ever. Thank you so much for make me happy. More

by Alie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isaiah Romano
Report | Print
Sep 18, 2024 -

Arlington Heights Ford responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience at Arlington Heights Ford. Your happiness is our priority, and we appreciate your kind words. We look forward to serving you again in the future! Sincerely, The Team at Arlington Heights Ford

September 16, 2024

Excellent communication and the work was done quickly! Super Helpful and easy to work with! Tony in Service was awesome! More

by Fordgirl5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Wojciechowski
Report | Print
Sep 18, 2024 -

Arlington Heights Ford responded

Thank you for your wonderful feedback! We're thrilled to hear that you had an excellent experience with our team at Arlington Heights Ford and that Tony in Service made a positive impact. We appreciate your kind words about our communication and quick service. We look forward to seeing you again soon! Sincerely, The Team at Arlington Heights Ford

September 14, 2024

I highly recommend working with Isaiah, he was absolutely awesome. Super friendly from the moment we arrived, very laid back, and helpful. He and the manager, Israel, helped us to get a great deal. Very happ More

by Cschis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Israel Gonzalez, Isaiah Romano
Report | Print
Sep 17, 2024 -

Arlington Heights Ford responded

Thank you so much for your kind words! We truly appreciate your recommendation and are thrilled to hear that you had an awesome experience with Isaiah and Israel at Arlington Heights Ford. Our team is dedicated to providing friendly and helpful service, and it’s great to know that you felt that during your visit. We look forward to assisting you again in the future! Enjoy your new vehicle! Sincerely, The Team at Arlington Heights Ford

September 14, 2024

Working Richard Jacobson. He's been very patient with my quirks and questions. Very helpful. More

by maube
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rich Jacobsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 17, 2024 -

Arlington Heights Ford responded

Thank you for your kind words! We’re thrilled to hear that Richard was so helpful and patient with your questions. At Arlington Heights Ford, we strive to provide excellent service to all of our customers. We look forward to seeing you again! Sincerely, The Team at Arlington Heights Ford

September 14, 2024

Elliot was very personable - and funny! He was also transparent about exactly what we were paying and why. Lonnie was also a great help. More

by kjfalk
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lonnie Catanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elliott Reichel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Bayne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Teddy Dziedzic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 17, 2024 -

Arlington Heights Ford responded

Thank you for your fantastic review! We're thrilled to hear that you had a positive experience with our team at Arlington Heights Ford. It's great to know that Elliot's personable nature and transparency made an impact, and we're glad Lonnie could assist you as well. We truly appreciate your feedback and look forward to welcoming you back in the future! Sincerely, The Team at Arlington Heights Ford

1
...
63
64
65
...
502