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Arlington Heights Ford
Arlington Heights, IL
4,055 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 4,055 reviews
July 27, 2023
Muy buen servicio, resolvieron todas las inquietudes y me ayudaron para efectuar la compra gracias ayudaron para efectuar la compra gracias More
by Patricio Chavez
Employees Worked With
Other Employees :
Allysa Lawrence, Sierra Dimmitt
Helpful July 26, 2023
Jesus was incredibly helpful and patient with my unique situation. I appreciate his professionalism and straightforward approach situation. I appreciate his professionalism and straightforward approach More
by dmeslar
July 26, 2023
Loved working with Elliott-did my lease buyout with him-straightforward and his jokes were 9/10 ;) him-straightforward and his jokes were 9/10 ;) More
by Dbenson
Employees Worked With
July 26, 2023
Mike went above and beyond to make sure I felt comfortable leaving my car with him and extended his knowledge to me to help me maintain my car in between visits. He was communicative and trustwort comfortable leaving my car with him and extended his knowledge to me to help me maintain my car in between visits. He was communicative and trustworthy. I would trust Mike to service my car again. More
by smc
Employees Worked With
July 25, 2023
Lonnie Catanese really was great help made sure I was taken care of and got me a great deal on my new Ford Escape taken care of and got me a great deal on my new Ford Escape More
by Steven.houdek92
Employees Worked With
July 25, 2023
Dealership itself was nice & clean. Lonnie Catanese was both professional and honest with us while buying our explorer. And had a good sense of humor! Lonnie Catanese was both professional and honest with us while buying our explorer. And had a good sense of humor! More
by horschb
Employees Worked With
July 25, 2023
Smooth transparent transaction. All went very well. Fun purchase. Would recommend this dealership to anyone. All went very well. Fun purchase. Would recommend this dealership to anyone. More
by DD1956
Employees Worked With
July 25, 2023
Justin Barrett and Fernando were very helpful, knowledgeable, and professional. They obtained the needed part for my 2023 Bronco Sport and installed it in record time. I would highly recommend th knowledgeable, and professional. They obtained the needed part for my 2023 Bronco Sport and installed it in record time. I would highly recommend them. More
by glorialorenz
July 25, 2023
Colton was great help during the process of finding my dream car. Found me a used ST Explorer in mint condition dream car. Found me a used ST Explorer in mint condition More
by mrbryan921
Employees Worked With
