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Arlington Heights Ford
Arlington Heights, IL
4,085 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 4,085 reviews
August 07, 2023
The salesman Elliot R was very informative. When we arrived he walked us thru the process from beginning to end. When we arrived he walked us thru the process from beginning to end. More
by Bansshhee
Helpful August 07, 2023
Colton was great - really nice and responsive. Texted me updates about the buying process. He’s really nice and chill. Texted me updates about the buying process. He’s really nice and chill. More
by Soc Sal
Employees Worked With
Other Employees :
Ben McCarty
August 07, 2023
Jennifer expedition facilitate the sale and made it easy and smooth. Both Jose's were a big help. They work as a team here. and smooth. Both Jose's were a big help. They work as a team here. More
by mobanik70
August 06, 2023
Great service. No wait. Everything was explained to me as I made my purchase today No wait. Everything was explained to me as I made my purchase today More
by Sddyankeesteve
Employees Worked With
August 06, 2023
this is the first car buying experience that I actually enjoyed. Working with Steve was a breath of fresh air enjoyed. Working with Steve was a breath of fresh air More
by j.kevinhall
Employees Worked With
August 05, 2023
The staff is friendly and helpful. Colton is courteous and pleasant to work with. He’s great! Colton is courteous and pleasant to work with. He’s great! More
by jp
Employees Worked With
August 05, 2023
Second truck from rich Jacobsen and Arlington heights Ford thank you again for helping me get started with my new company Ford thank you again for helping me get started with my new company More
by US CHAMPION
Employees Worked With
Other Employees :
Tim Uphoff
August 04, 2023
This was my first car buying experience and the process was as smooth as it could possibly be. It went better than expected. was as smooth as it could possibly be. It went better than expected. More
by madisonknipp824
August 04, 2023
Great service. Colton drove to Madison, WI to pick up my car. Went above and beyond to help. Colton drove to Madison, WI to pick up my car. Went above and beyond to help. More
by jwaghorne21
August 04, 2023
Lately they've been Hit-and-miss. But mike waddle is it always been on time with everything I need to the only reason I go back But mike waddle is it always been on time with everything I need to the only reason I go back More
by Thg62
Employees Worked With
Other Employees :
Kenny Holiday, Lunoni Mahdu
