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Arlington Heights Ford
Arlington Heights, IL
4,057 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 4,057 reviews
July 21, 2023
All the staff were super kind and helpful. Lonnie was particularly enjoyable and helpful. Would definitely come back. Grateful for the assistance getting me into my new vehicle! Lonnie was particularly enjoyable and helpful. Would definitely come back. Grateful for the assistance getting me into my new vehicle! More
by bryan.deziel
Helpful July 20, 2023
Purchased a new vehicle here. Nice dealership good people overall flawless experience, would definitely recommend EDIT: The buying process was good, however the delivery was ba Nice dealership good people overall flawless experience, would definitely recommend EDIT: The buying process was good, however the delivery was bad, they just handed me the keys and said there is your car and left me, no introduction and the car was dirty as anything from the inside (not what one expects from a new car experience) Reachability is also bad i have been trying to reach them for a couple of days now but no one answers and no call backs either, no response to emails as well More
by huladance
July 20, 2023
Really nice experience, Really nice attention any time you want a new car come see Jesus you want a new car come see Jesus More
by Carlos Palacios
Employees Worked With
July 20, 2023
Great experience. I've got the no pressure sales approach here which is hard to come by nowadays. I knew what I wanted and they delivered on that. Mr. Jesus Sanchez w I've got the no pressure sales approach here which is hard to come by nowadays. I knew what I wanted and they delivered on that. Mr. Jesus Sanchez was very personable and pleasant to deal with. I was treated with respect and will be coming back for any future needs. More
by Lucky Luciano
July 20, 2023
This dealership and salesman rich Jacobsen helped me get two truck and I will continue to do business with him thankyou two truck and I will continue to do business with him thankyou More
by Mirbek
July 20, 2023
Very good service. Sales person and manager was very nice and made it a smooth buy Sales person and manager was very nice and made it a smooth buy More
by ss
Employees Worked With
July 20, 2023
Mike was extremely professional and easy to work with. The service was completed when they said it was. The service was completed when they said it was. More
by brianmotte
Employees Worked With
July 19, 2023
Had a great experience with Colton at this dealership. Also a nice atmosphere and good coffee Also a nice atmosphere and good coffee More
by Foundup53
Employees Worked With
July 19, 2023
The service manager Mike Waddle was courteous and advised recommended service in addition to the oil change and tire rotation that I came in for! The service was very prompt! recommended service in addition to the oil change and tire rotation that I came in for! The service was very prompt! More
by tomhillenbrand
Employees Worked With
July 19, 2023
Travel from Wisconsin to buy a car they will work with you to give you the best price. Reserve the car as well highly recommend Thanks to Tim and Israel you to give you the best price. Reserve the car as well highly recommend Thanks to Tim and Israel More
by eerik3535
