Arlington Heights Ford - Service Center

The service team was great. My repair was completed on time. Mike Waddle, the service manager was great in helping me get a rental car, explaining what the issue with the car wa My repair was completed on time. Mike Waddle, the service manager was great in helping me get a rental car, explaining what the issue with the car was and when I could expect it to be completed More

Great customer service as always. Special thanks to Mike Waddle for going above and beyond helping fix the problems. Special thanks to Mike Waddle for going above and beyond helping fix the problems. More

Best Ford dealer in the area. Quick and easy service. Lounge area with food and drink Quick and easy service. Lounge area with food and drink More

Had my car serviced today and cannot say enough about my experience! The pick up and delivery of my car was awesome! Always recommend this Dealership whenever I get the chance! experience! The pick up and delivery of my car was awesome! Always recommend this Dealership whenever I get the chance! More

Prompt professional, and courteous. Reported condition and made recommendation as needed. Left today a satisfied customer. Reported condition and made recommendation as needed. Left today a satisfied customer. More

We brought our Expedition in to have the power control module reprogrammed. The scheduler made the appointment exactly as we requested. Lou Alfano greeted us promptly and arranged to have the work done. module reprogrammed. The scheduler made the appointment exactly as we requested. Lou Alfano greeted us promptly and arranged to have the work done. Our vehicle was ready in short order and Lou had it washed for us, too! This is the kind of service experience we have come to expect from Arlington Heights Ford. We're very-well satisfied with the work and the people at this dealer. More

Mike W. always takes car of our vehicles; I only ask for him. We trust our 2018 F150 and my 2021 Explorer to him. He is honest and friendly. Thanks for your always takes car of our vehicles; I only ask for him. We trust our 2018 F150 and my 2021 Explorer to him. He is honest and friendly. Thanks for your assistance Mike. Bill, Noe'l and Ben DeSalvo Arl Hts, IL More

I brought my car to Arlington Heights Ford today for an oil change covered by my maintenance plan, and the work was completed with quality. oil change covered by my maintenance plan, and the work was completed with quality. More

Very nice people to deal with. The service is good, and it’s nice to see the same people helping. The service is good, and it’s nice to see the same people helping. More

I like to drop my car off for an oil change while I am working. Oil change and multipoint inspection is always done promptly. working. Oil change and multipoint inspection is always done promptly. More