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Arlington Heights Ford - Service Center

Arlington Heights, IL

4.9
1,350 Reviews

1,350 Reviews of Arlington Heights Ford - Service Center

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November 18, 2020

I do not have 25 words to say about the service Recalls done, Dave was super nice. Gave me a ride home,thank you Dave. More

by pr30ch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Villadonga
November 17, 2020

Very Courteous, friendly and very prompt.Clean and Very Courteous, friendly and very prompt. Clean and comfortable waiting area. Clean shop/ service area. Quick check-in . Quick check out. Clean a More

by George
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ikram "Ike" Alam
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 16, 2020

Quick and thorough service. Peace of mind that my vehicle is being taken care of. Will return for my next service requirements to maintain my vehicle. More

by lx2lane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Villadonga
Jul 30, 2021 -

lx2lane responded

Quick and thorough service. Peace of mind that my vehicle is being taken care of. Will return for my next service requirements to maintain my vehicle.

November 15, 2020

Very easy to work with . they appreciate every customer loaners are nice and clean explain everything very easy way.contact you with price and when vehicle is ready to be pick up More

by Jesse Jonas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Waddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 14, 2020

Service Mgrs are the best. Dealership clean and sanitized. Work completed on Time while I waited. Will continue to come here as long as I own my mustang More

by laurayacovacci
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Waddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Verhagen
November 13, 2020

I would recommend this dealership to everyone and I already have. Steve and John Jr. were great.. They explained every detail made sure we knew how to operate the remote start system. We will continue More

by ebdarland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Guido, Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve, Steve Verhagen
November 12, 2020

Very good,friendly service. Everyone is always polite and helpful I would highly recommend your dealership. All the employees from sales to mechanics are wonderful and efficient. More

by jwarren1236
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Waddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Villadonga, Samantha Chavez
November 11, 2020

Had an issue with battery leading to car not starting nor able to move the car. Dealer was able to resolve the problem installing a new battery. Only issue was waiting up to two hours for a tow truck aft More

by LisaE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Villanueva
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 09, 2020

This visit, I had Ikram Alam as my service Manager. He was super nice, kept me posted along the way of my car being serviced. Took longer than planned so he provided a Loaner. He gave great Customer Servi More

by sandy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ikram "Ike" Alam
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 09, 2020

I was in and out in a little less than an hour. Vic greeted me as soon as I walked in. This was a great experience More

by Joeyb220
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Villanueva
5.0
This rating includes all reviews, with more weight given to recent reviews.
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