Arlington Heights Ford - Service Center

I just purchased my 3rd vehicle from Arlington Heights Ford, I have never been happier. My first call was to John Guido Jr. telling him the truck I was looking for, which was a rare find, John gave my tr Ford, I have never been happier. My first call was to John Guido Jr. telling him the truck I was looking for, which was a rare find, John gave my truck details to 2 of his salesman, Ryan Livingston & Steve Ursin and right away they both went to work looking for this truck. Within a couple hours they gave me many options to chose from. You guys definitely went above and beyond the call. I then went over to the parts department and got a couple accessories from Mark Horcher who blew my mind away when he new the exact part number without even having to look it up, the parts Guru. I can't wait for Jerry Hood the service manager to do all my service, he makes bringing in my truck a breeze, and I always get it back looking clean and new again. Thanks to everyone at Arlington Heights Ford, I recommend them to everyone. Joey Pascucci proud owner of a new 2020 Ford F-250 More

I really apriciate the way they treated me and made up I really apriciate the way they treated me and made up for any mistakes that might have occurred last year . I would definitely come back in the futu I really apriciate the way they treated me and made up for any mistakes that might have occurred last year . I would definitely come back in the future and purchase a vehicle here . More

Ikram was knowledgeable, helpful, and transparent with solving multiple issues with my vehicle. I would certainly go back for service and recommend it to others. solving multiple issues with my vehicle. I would certainly go back for service and recommend it to others. More

Never disappointed. The service department personnel Never disappointed. The service department personnel are always courteous and take the time to listen when a driver brings their car in. Proud For Never disappointed. The service department personnel are always courteous and take the time to listen when a driver brings their car in. Proud Ford owner. More

You want white glove service go to Arlington Hights Ford You want white glove service go to Arlington Hights Ford i been going there for 1 year now and every time unbelievable service,see Steve, Jerry Mike, You want white glove service go to Arlington Hights Ford i been going there for 1 year now and every time unbelievable service,see Steve, Jerry Mike,David or Victor all good 👍 More

I come for The Works oil change, worth the trip. Easy to I come for The Works oil change, worth the trip. Easy to wait for the work to be completed. No hassle from staff, very friendly I come for The Works oil change, worth the trip. Easy to wait for the work to be completed. No hassle from staff, very friendly More

David V was my service advisor and he was incredible to work with. Give him a raise. As a female I have never felt comfortable taking my vehicle to be serviced without thinking I might be getting pushed in work with. Give him a raise. As a female I have never felt comfortable taking my vehicle to be serviced without thinking I might be getting pushed into buying things I don’t need. David explained every service, part, and cost clearly to me and made me feel confident and comfortable with the services performed and charges for those services. I do not own a ford but thanks to David I will be taking my vehicle to AH ford for services that can be done there. Thank you David for your fantastic customer service. More

Was very nice and attentive. made sure all cars needs were met and updated. Made sure I was well taken care of. I highly recommend their service department. were met and updated. Made sure I was well taken care of. I highly recommend their service department. More

Steve Verhagen has been taking care of my automotive needs for the past 15 years, and every visit has been a pleasant one ! Would not hesitate to recommend Steve and Arlington Heights Ford ! needs for the past 15 years, and every visit has been a pleasant one ! Would not hesitate to recommend Steve and Arlington Heights Ford ! More

I called in to get information about my 2018 Explorer and the gentleman who took my call went above and beyond to ensure I was satisfied. David was very courteous and polite. He throughly answered all my que the gentleman who took my call went above and beyond to ensure I was satisfied. David was very courteous and polite. He throughly answered all my question and was very informative. More