Arlington Heights Ford - Service Center

Spiro was very helpful, professional and kept us updated on the progress of our service needs. Jerry Hood made sure everything was taken care of when we picked up our vehicle. on the progress of our service needs. Jerry Hood made sure everything was taken care of when we picked up our vehicle. More

Prompt attention to problem. Extra key made in shorter time than expected. I received appropriate assistance because of my wheelchair resulting in accessibility for me. time than expected. I received appropriate assistance because of my wheelchair resulting in accessibility for me. More

Mike was great as always!!!I bring my car for six years Mike was great as always!!! I bring my car for six years and I will keep doing it the guys can get to the bottom of the problem and repair it promptl Mike was great as always!!! I bring my car for six years and I will keep doing it the guys can get to the bottom of the problem and repair it promptly More

I was there for a factory recall. I had got a call that there was an overdue recall on my car. I guess the notice was lost in the mail. When I got to the head of the service line I was rapidly taken care a there was an overdue recall on my car. I guess the notice was lost in the mail. When I got to the head of the service line I was rapidly taken care as the recall involved checking the number on my door latches. The best service there as always. More

Victor and the AH Ford Service staff always live up to perfection with the great service they provide. I really appreciate his efforts to be thorough in his explanation of everything they found on my tru perfection with the great service they provide. I really appreciate his efforts to be thorough in his explanation of everything they found on my truck in addition to explaining what they are going to do, the costs and the time it will take to complete it. I only drive Fords, and I will only bring them to Arlington Heights Ford for service. More

I just purchased my 3rd vehicle from Arlington Heights Ford, I have never been happier. My first call was to John Guido Jr. telling him the truck I was looking for, which was a rare find, John gave my tr Ford, I have never been happier. My first call was to John Guido Jr. telling him the truck I was looking for, which was a rare find, John gave my truck details to 2 of his salesman, Ryan Livingston & Steve Ursin and right away they both went to work looking for this truck. Within a couple hours they gave me many options to chose from. You guys definitely went above and beyond the call. I then went over to the parts department and got a couple accessories from Mark Horcher who blew my mind away when he new the exact part number without even having to look it up, the parts Guru. I can't wait for Jerry Hood the service manager to do all my service, he makes bringing in my truck a breeze, and I always get it back looking clean and new again. Thanks to everyone at Arlington Heights Ford, I recommend them to everyone. Joey Pascucci proud owner of a new 2020 Ford F-250 More

I really apriciate the way they treated me and made up I really apriciate the way they treated me and made up for any mistakes that might have occurred last year . I would definitely come back in the futu I really apriciate the way they treated me and made up for any mistakes that might have occurred last year . I would definitely come back in the future and purchase a vehicle here . More

Ikram was knowledgeable, helpful, and transparent with solving multiple issues with my vehicle. I would certainly go back for service and recommend it to others. solving multiple issues with my vehicle. I would certainly go back for service and recommend it to others. More

I come for The Works oil change, worth the trip. Easy to I come for The Works oil change, worth the trip. Easy to wait for the work to be completed. No hassle from staff, very friendly I come for The Works oil change, worth the trip. Easy to wait for the work to be completed. No hassle from staff, very friendly More

Never disappointed. The service department personnel Never disappointed. The service department personnel are always courteous and take the time to listen when a driver brings their car in. Proud For Never disappointed. The service department personnel are always courteous and take the time to listen when a driver brings their car in. Proud Ford owner. More