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Arlington Heights Ford - Service Center

Arlington Heights, IL

4.9
1,231 Reviews

1,231 Reviews of Arlington Heights Ford - Service Center

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September 05, 2019

See below On all my visit to the Service department all representatives have been friendly, eager to assist, knowledgeable & hassle free no matter what is neede More

by Bob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Guido, Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Waddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Neal Snyder, Steve Verhagen, Wade Mikosz
September 03, 2019

Outstanding professional service I arrived at 11am and wanted to wait while a dent was repaired. I was provided a loaner to run errands and the repair was amazing! More

by Linda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Verhagen
September 03, 2019

Great customer service I called the day of service hoping to get in ASAP. They told me to come right in and my car was fixed within 30 minutes of arriving. This is what I More

by AC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Rodriguez
Sep 05, 2019 -

Arlington Heights Ford responded

Ac, thank you for taking the time to leave us your response to our staff's outstanding customer service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

September 01, 2019

Quick and easy oil change I was able to drive in at 2 on a Friday afternoon for an oil change and tire rotation. Everything went very smoothly and I was out in about an hour. I More

by Tom P
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cassandra
September 01, 2019

Always great service at AH FORD. I have been buying cars there for over 20 years and trucks as well. The service department is second to none. And I would never go anywhere else othe More

by CoreyCDK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Guido, Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Vasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lonnie Catanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Rodriguez, Tony Guido, Neal Snyder, Steve Verhagen, Sean Lane, Wade Mikosz
August 30, 2019

Warranty work Used the service department for some warranty work. From the initial phone call with them, to the drop off and pick up of the auto, everything was smo More

by MD47
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Waddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 29, 2019

Great Service Really appreciate the ability to just come in for service and when available to get a loaner car. The service work and communication on the service More

by RGB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Waddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 29, 2019

Caring about you and your car! Wade was very professional. Everyone at Arlington Ford cares and give you excellent service. Quick lane is quick. Less than an hour. I will conti More

by Thisisstupid
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Guido, Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wade Mikosz, Ryan Livingston
August 29, 2019

Efficient, fast oil change for Electra You all always get Electra ready for the open road. Thanks again for keeping her in tip top shape. Lake Superior vacation here we come! More

by mamadoe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't know their name
August 28, 2019

First Service Visit After purchasing my Ford Escape I just had my first complimentary oil change. I was done in thirty minutes and all invoved were very courteous and he More

by Boomer1!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Neal Snyder
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