Arlington Heights Ford - Service Center

Great service ! I called that morning to setup an appointments for an oil change and tire rotation and was able to get in the same day. They took me on time and I wa I called that morning to setup an appointments for an oil change and tire rotation and was able to get in the same day. They took me on time and I was done in an hour ! That to me is great service and customer satisfaction! More

JB was very professional, and made my visit very easy, it was a very pleasant experience. was a very pleasant experience. More

JB was excellent in keeping me informed as to status of the repairs to my vehicle. It was a bit involved for authorizations on the ESP. the repairs to my vehicle. It was a bit involved for authorizations on the ESP. More

Solid dealership that helps the customer in every way. Had no issues with the purchase a few years ago, and I still drive to AH Ford for the service even though it's not in my town. They take good care of Had no issues with the purchase a few years ago, and I still drive to AH Ford for the service even though it's not in my town. They take good care of the car and don't play games with maintenance pricing. John Burzawa is a great service specialist who knows the maintenance details of what can and should be completed. Great experience all around. More

Service Manager Mike Waddle was great. He was on top of everything and made the experience smooth. Would recommend!!! He was on top of everything and made the experience smooth. Would recommend!!! More

My service advisor was very friendly and provided detailed information on what I could expect from my oil change appointment. Provided excellent customer care. Thank you JB! detailed information on what I could expect from my oil change appointment. Provided excellent customer care. Thank you JB! More

John provided outstanding service and in such a timely manner. He advised me on future needs for my car. He is the best. manner. He advised me on future needs for my car. He is the best. More

We had a really great service experience at Arlington Hts Ford. Lou Alfano and Mike Waddle listened to our concerns and made sure all were addressed. Our Expedition was ready when promised and was returned Ford. Lou Alfano and Mike Waddle listened to our concerns and made sure all were addressed. Our Expedition was ready when promised and was returned to us sparkling clean...even the floor mats were spotless. More

Always a very courteous service dept. I have been a customer for over 20 years. I have been a customer for over 20 years. More

Great attention and they have patience with the people like me that barely speak English but am learning it. Few words they're professional like me that barely speak English but am learning it. Few words they're professional More