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Arlington Heights Ford - Service Center
Arlington Heights, IL
1,235 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,235 Reviews of Arlington Heights Ford - Service Center
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July 20, 2023
Mike was extremely professional and easy to work with. The service was completed when they said it was. The service was completed when they said it was. More
by brianmotte
Employees Worked With
Helpful July 19, 2023
The service manager Mike Waddle was courteous and advised recommended service in addition to the oil change and tire rotation that I came in for! The service was very prompt! recommended service in addition to the oil change and tire rotation that I came in for! The service was very prompt! More
by tomhillenbrand
Employees Worked With
July 19, 2023
Poor communication, and when I arrived to pay the bill, the service advisor wasn’t around to go over the bill. I did talk to him before I arrived and he said he was going to be there. But when I arrived, h the service advisor wasn’t around to go over the bill. I did talk to him before I arrived and he said he was going to be there. But when I arrived, he was gone, I asked 4 people to locate him. Very disappointed! I needed explanation for why it costs twice as much as it would’ve at another non dealer shop. When I brought my bill to another shop I was informed how I was screwed/massively overcharged by AH Ford. I will not return, and I advise others to do your research at other repair shops. They also guarantee their work and will use genuine for parts. More
by 6238nrs
Employees Worked With
July 18, 2023
The service at Arlington Heights Ford is great! I’ve worked with Tony a couple of times now and he’s very thorough with taking care of my Edge. Everyone is customer friendly and always ready to hel I’ve worked with Tony a couple of times now and he’s very thorough with taking care of my Edge. Everyone is customer friendly and always ready to help. More
by 02-thrombi.trans
Employees Worked With
July 17, 2023
This is my GO TO dealership. The service I receive from them is top notch. From the time I called for at home, mobile service to the time my car was fixed was approx 2 hours. The The service I receive from them is top notch. From the time I called for at home, mobile service to the time my car was fixed was approx 2 hours. They came prepared and didn’t waste time. More
by RhondaR
July 15, 2023
He understood the problem and the time line I was under. Solved the problem quickly and I was on my way. Solved the problem quickly and I was on my way. More
by dougwyatt25
Employees Worked With
July 12, 2023
Mike Waddle in services was very customer focused. I am completely satisfied with the service I received. I am completely satisfied with the service I received. More
by gbrunks
Employees Worked With
July 10, 2023
They did a great job - Lou Alfano was awesome! I appreciated the quick service to me. I appreciated the quick service to me. More
by Benjaminjchow
Employees Worked With
July 10, 2023
I have purchased several vehicles from this dealership and have all the service done with them. Nothing but great service and complete satisfaction. Will buy my next car with them also. and have all the service done with them. Nothing but great service and complete satisfaction. Will buy my next car with them also. More
by L.H.
July 08, 2023
Tony took care of me. Very informative, easy to deal with. Emailed & called me with all the info I needed. Car was ready right on time. Great service. Very informative, easy to deal with. Emailed & called me with all the info I needed. Car was ready right on time. Great service. More
by jennibatt
Employees Worked With
