Arlington Heights Ford - Service Center

Strongly recommend their service department.The service Strongly recommend their service department. The service manager Jerry fixed a problem with my Ford Fusion that another dealer could not fix. He was Strongly recommend their service department. The service manager Jerry fixed a problem with my Ford Fusion that another dealer could not fix. He was very efficient and personable and fixed the car under warranty even though I didn't buy the car there. More

Work done in a timely manner . Service advisors are a pleasure to deal with. Parts dept is very reliable and easy to deal with when ordering parts pleasure to deal with. Parts dept is very reliable and easy to deal with when ordering parts More

As always Arlington Heights Ford has come through as promised. I had an issue with my vehicle and they got me in for service with a rental car extremely fast. The service was top notch. I highly recomme promised. I had an issue with my vehicle and they got me in for service with a rental car extremely fast. The service was top notch. I highly recommend them for your service needs. More

We have purchased a couple vehicles from Arlington Heights Ford and I’ve used their service for over 15 years. They have the best customer service hands down for sales and service! When I’ve had to Heights Ford and I’ve used their service for over 15 years. They have the best customer service hands down for sales and service! When I’ve had to take my car in they’ve always been honest, knowledgeable, accommodating if I needed a loaner or a ride home. Most important kind and trustworthy. We have two Ford trucks in our family and I will continue to take them to Arlington Heights Ford. More

Dave is a rockstar! Took the time to listen to me. Helped me and even took me to the car to see! A+ All around! me and even took me to the car to see! A+ All around! More

Customer at AH Ford for over 30 years. Very sorry about the passing of John Guido Sr. My condolences to John Jr and the entire Guido family! the passing of John Guido Sr. My condolences to John Jr and the entire Guido family! More

Great Family owned Business! I originally started to take my company owned Ford Escape to them for service. I quickly learned that all of the folks in the service department were very friendly and know take my company owned Ford Escape to them for service. I quickly learned that all of the folks in the service department were very friendly and knowledgeable and made sure that the service was done right the first time. Because of the Service team and the wonderful service they provided, my wife and I decided to buy her New 2016 Ford Explorer from them, even though there was Ford dealer closer to our home. We were so pleased with their "No Hassle" sales experience that when we needed to replace my company owned vehicle when I retired, we purchased our second vehicle from them, a New 2019 Ford Edge. They do ALL of the service work on our Vehicles, and they gave us the best price on Tires when we needed them. Jerry, Steve, Mike, Victor, Anthony, David, and the rest of the folks in the service department and our Sales Advisor, Steve Ursin are the best. I have highly recommended them to my friends. It's a great feeling when you come into the store and they know you by your first name. Thank You. More

He is courteous and informative. A pleasure to deal with. He remembers me from prior visits. He kept me up to date on the status of my service. He remembers me from prior visits. He kept me up to date on the status of my service. More

Mike Waddle took the time to research a competitor repair price that I provided, and reached out to me with his findings. I greatly appreciate that, along with his helping on the costs. price that I provided, and reached out to me with his findings. I greatly appreciate that, along with his helping on the costs. More

Excellent you could not have asked for better service advisor then the one who help me if I have trouble again with my Ford I want him. didn't work with any of those employee's advisor then the one who help me if I have trouble again with my Ford I want him. didn't work with any of those employee's More