Arrowhead Honda

Inspection results I like that an inspection of my car is done during routine service. It would be helpful if a copy of the inspection report as well as a best guess on I like that an inspection of my car is done during routine service. It would be helpful if a copy of the inspection report as well as a best guess on the costs was provided. More

Service department There were some things wrong with a used car that we purchased there. We thought we had 30 days to come back and it actually turned out to be 15. Robe There were some things wrong with a used car that we purchased there. We thought we had 30 days to come back and it actually turned out to be 15. Robert in the service department was able to work with sales in giving us a reduced price on the things that need to be fixed. Robert has a kind heart and I want to thank him dearly for what he did. More

Absolutely the best I brought my wife's car in for an alignment. Seth, my service advisor, was extraordinary really friendly and professional as he explained the process I brought my wife's car in for an alignment. Seth, my service advisor, was extraordinary really friendly and professional as he explained the process to me. He then returned to inform me that the wheels did, in fact, I need a bit of adjustment and that the car was up in the rack so I can inspect it should I choose. I have never had that kind of service anywhere else. I told Seth just to go ahead and aligned the wheels which he did and the car was returned to me quickly. I absolutely would not go anywhere else for my Honda to be serviced than Arrowhead Honda! More

Leaking Tire Showed up Monday morning without an appointment. Seth did a great job of accommodating me despite is busy appointment book and fixed my problem. Wor Showed up Monday morning without an appointment. Seth did a great job of accommodating me despite is busy appointment book and fixed my problem. Work was completed when and as promised. More

Sale of new car, window replacement I had an absolutely wonderful experience with ARROWHEAD HONDA! Austin was awesome, very helpful and knowledgeable. I have always HATED buying a new c I had an absolutely wonderful experience with ARROWHEAD HONDA! Austin was awesome, very helpful and knowledgeable. I have always HATED buying a new car, because the process was long, arduous and draining. I am please to say it was actually a pleasant experience this time. I would highly recommend them!!!! More

Service Excellent service and follow through. Steve guided me from the things that needed service to the cost. He kept me informed as to the status throughout Excellent service and follow through. Steve guided me from the things that needed service to the cost. He kept me informed as to the status throughout the day and arranged a shuttle ride to and from my home. More

The best Honda dealership in the Valley I just bought my fourth CR-V from Arrowhead Honda and I love the car. This time I went with the LX model. I loved the moon roof in upstate NY but not I just bought my fourth CR-V from Arrowhead Honda and I love the car. This time I went with the LX model. I loved the moon roof in upstate NY but not in the sunshine capital of the world! There are many added features on the EX model that I feel are annoying and possibly ultimately dangerous as they are like another person taking control of the car while I'M driving. If I need all of these assists I shouldn't be behind the wheel in the first place. Dino explained everything to me when I bought the EX and I was sure I would love them but a year's experience told me otherwise. When I brought my car in for service I asked if I could get a CR-V without these frills he said "Of course". We looked at the car, we talked about the car, and I took it home. Everyone in Arrowhead Honda have been wonderfully helpful. My relationship with Honda dates back to 1990 when I bought my first Honda from Andy James, owner of Rensselaer Honda in Troy, NY. More

New Car I had a great experience at Arrowhead Honda, Mo Babul is fantastic along with the rest of the Arrowhead Honda Team. This is my second time buying an I had a great experience at Arrowhead Honda, Mo Babul is fantastic along with the rest of the Arrowhead Honda Team. This is my second time buying an HRV from ArrowHead Honda I highley recommend this dealership. Very friendly and helpful staff they always are very warm and welcoming and ready to help in any way. More

Service Excellent service experience, everyone was helpful courteous and attentive to my needs answering my questions and just had a great overall experienc Excellent service experience, everyone was helpful courteous and attentive to my needs answering my questions and just had a great overall experience with the Arrowhead Honda service department More

Excellent service, as usual I purchased my used 2007 Honda at Arrowhead Honda about 9 years ago (wow...). I have consistently used the dealer's service department for the work on I purchased my used 2007 Honda at Arrowhead Honda about 9 years ago (wow...). I have consistently used the dealer's service department for the work on my car. They have always been prompt, reliable, and eager to assist me. Kevin Proo has been my service manager for a number of visits, and he is always helpful, polite, informative, and very communicative. I know that dealer's service prices might be higher, but the excellent customer service and knowing that I am getting quality work done on my car keeps me coming back! More