Arrowhead Honda

Patient and Courteous The entire process moved along nicely. I felt like my time was respected and that every effort was made for me to feel comfortable and informed. The entire process moved along nicely. I felt like my time was respected and that every effort was made for me to feel comfortable and informed. Mo did a great job explaining the features of the car with just enough information at one time so I didn't feel overwhelmed. I also appreciated him being easily available by phone when I got home to answer new questions. He helped me out again when I returned the next day with the car title. Jeffrey made the Finance Process smooth and understandable. They worked well together as a team. More

Bought a 2006 Honda Civic in 2013 for our son. A month after buying, we received a warranty extension on engine block cracking. We were sick over it, and angry that Arrowhead Honda didn’t disclose; as it after buying, we received a warranty extension on engine block cracking. We were sick over it, and angry that Arrowhead Honda didn’t disclose; as it was an issue since 2010. Arrowhead Honda assured us that any issues would be taken care of. Fast forward December 18, 2019. Guess what? Cracked engine block on a 2006 with 129,000 miles! Since it’s conveniently out of warranty extension, American Honda will do nothing. Arrowhead offered $1000 cost to us to replace block, then pulled that and said Friends and Family discount at a cost of $3,400. On a 2006 civic? Not worth it. We would have paid the $1000 to fix block only. All that was needed. This great car is garbage and we are out money. After the bait and switch from this dealership, I would never buy from them. We’ve previously bought four Honda’s from Arrowhead Honda. Looks like the fam loves Toyota now. Hope lost business was worth it! More

Calm and courteous I have had bad experiences with auto dealers so I was not looking forward to more of the same. My experience at Arrowhead Honda was a pleasure! All I have had bad experiences with auto dealers so I was not looking forward to more of the same. My experience at Arrowhead Honda was a pleasure! All of the people I encountered were courteous and calm. Graham Faria and Cary Davis were helpful and respectful in every way. More

A/C NOT WORKING My A/C was blowing out hot air since Thursday. Found it had 2 leaks and was under warranty and had a recall on it also which was taken care of! My A/C was blowing out hot air since Thursday. Found it had 2 leaks and was under warranty and had a recall on it also which was taken care of! More

Robert Quintano is an absolute professional! He is always very polite, informative, and always makes me feel special. He sets the standard in customer service. Thank you! very polite, informative, and always makes me feel special. He sets the standard in customer service. Thank you! More

don't have one don't have anything to add other than we took our car in for it's first oil change and it was done in a timely manner. don't have anything to add other than we took our car in for it's first oil change and it was done in a timely manner. More

Mike was personable and helpful, communicated with me at every step of the way. Good experience overall, will definitely be returning for service in the future. every step of the way. Good experience overall, will definitely be returning for service in the future. More

Everything went great. Mike King, explained what was done to my 2018 CR-V, and how I can extend the life or the battery. Great customer service. Thanks Mike King, explained what was done to my 2018 CR-V, and how I can extend the life or the battery. Great customer service. Thanks More

Regularly scheduled maintenance I always ask for Kevin Proo because he's so helpful and explains what needs to be done to keep my Accord running smoothly. We've had our Hondas servi I always ask for Kevin Proo because he's so helpful and explains what needs to be done to keep my Accord running smoothly. We've had our Hondas serviced at Arrowhead Honda since shortly after the dealership opened and have never had a bad experience. Definitely 2 thumbs up! More