Audi Beaverton

Scheduled appointment for a recall. An hour before the appointment Beaverton Audi called to say they had no more loaner vehicles. Rescheduled for a week later. We were literally a block away the followin appointment Beaverton Audi called to say they had no more loaner vehicles. Rescheduled for a week later. We were literally a block away the following week when BA called again to say they had no loaner vehicle. We arrived and after some discussion they loaned us a car that was for sale. Seems like you would reserve a vehicle for your customer when you know they are coming in. Maybe hold a couple of loaners in reserve? We were coming from out of town so were had made plans around the appointment to run errands have lunch etc. Disappointed because their service and sales departments otherwise do a fine job. There is a process here that needs to be improved. More

Good experience. Everyone was very friendly and helpful. I appreciate that it was easy to drop off and pick up my car in the same day. I appreciate that it was easy to drop off and pick up my car in the same day. More

The costumer service was fantastic Maritza it’s a great person she has a fantastic. The experience was fantastic the work was good and professional. person she has a fantastic. The experience was fantastic the work was good and professional. More

Wonderful Experience. Craig made the process quick and easy. He is a professional at his craft. Highly recommend Craig Fleishman and the group at Audi Beaverton. Thank you Craig .. easy. He is a professional at his craft. Highly recommend Craig Fleishman and the group at Audi Beaverton. Thank you Craig .. More

Super quick service! I worked with Clint who was kind and efficient throughout the whole process. I would recommend this dealership and Clint to anybody! efficient throughout the whole process. I would recommend this dealership and Clint to anybody! More

Great service by Clint, kept me well informed and had my car to me quicker than initially planned. Will be coming back to him for my next car! car to me quicker than initially planned. Will be coming back to him for my next car! More

Great job by the Entire team! Thanks Everyone at East Side. Over the last Couple of Visits, Niki and Ivan have really gone out of their way to be helpful. Thanks Again! Side. Over the last Couple of Visits, Niki and Ivan have really gone out of their way to be helpful. Thanks Again! More

Solid experience all around with the help of Jesus, David and Kharmin today. Came in looking for a Q8 and while the showroom waited for us to ask for help, they were fast to respond once we did (and let’s be and Kharmin today. Came in looking for a Q8 and while the showroom waited for us to ask for help, they were fast to respond once we did (and let’s be honest - most of us complain when you walk in and someone greets you too fast - we just want a second to look around a little). David and Jesus talked to us about what we’re looking for, and identified what they had in stock that might fit the bill. They were more than happy to help us test drive - and were encouraging us to take our time, ask whatever questions we had, and didn’t blink at rearranging the showroom to get the specific color we were interested in outside for us (feels like most dealers want to know you’re buying before they start doing that). They even encouraged us to drive multiple color cars with the same specs just to see how it felt. We felt good about the car and negotiations were also simple, straightforward and fare. Notice I’m not claiming we got the best deal anywhere - I don’t know if we did. We got a reasonable discount, they were able to hit our targets, and I’m quite sure they were still able to make a profit (they’re a business and I’m sure these folks are measured on how they handle negotiations from their side too!). We had to run a couple of errands mid process and that gave them time for a quick detail (again it was already on the showroom floor so it didn’t need much), us to fill out a credit form virtually, and get other things in order. We returned a few hours later and they were ready to go. It still took about 90 minutes give or take to sell them our old car, buy the new one, do a final inspection (and clean up a few missed spots), login to Audi’s apps, transfer two car seats. etc., etc. All three were as friendly as could be, interacted with my wife and I equally (the car was for my wife), and were great with our kids when they had to tag along as well. I believe buying a car is a bit of a relationship - and this one’s off to a great start! More

Great service and even better customer service. This is where the car will be serviced in the future where the car will be serviced in the future More

Craig is very responsive and awesome person to work with. The process is perfect 👍 with. The process is perfect 👍 More