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Audi Burlington

Burlington, MA

4.9
2,996 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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62 Cambridge St

Burlington, MA

01803

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Showing 2,996 reviews

April 10, 2022

Derek make the entire process painless. He was curious and very knowledgeable. He presented me with my options. More

by Julio.sical
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2022 -

Audi Burlington responded

We're so glad Derek had the opportunity to assist you! Thanks for trusting Audi Burlington with your business and please don't hesitate to reach out if we can be of service again in the future!

April 10, 2022

The service team in Burlington Audi are by far one of the top Audi dealers in Massachusetts!!! Derek, I greatly appreciate you getting my vehicle in last minute and taking care of my needs so that I may arr More

by kstrick14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Mullaney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Carman
Apr 12, 2022 -

Audi Burlington responded

We're so glad Derek had the opportunity to assist you, Kathleen! Thank you for the wonderful review and please don't hesitate to reach out if we can be of service again in the future! - The Audi Burlington Team

Apr 12, 2022 -

kstrick14 responded

My email is: kstrick14@comcast.net

April 09, 2022

Excellent customer service . Financing was quick . Everything taken care of in short period of time More

by singe-wildest.00
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sven Curkic, Laris Gacanovic
Apr 11, 2022 -

Audi Burlington responded

Thank you for sharing your experience! We look forward to seeing you next time at Audi Burlington!

April 09, 2022

Made the transaction easy… understood what I was looking for and skipped the typical sales stuff so I could get in and out with the car I wanted. More

by Tim
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicoly Mandelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sven Curkic
Apr 11, 2022 -

Audi Burlington responded

Thank you for the excellent review, Tim! It was our privilege to serve you and we hope we have the opportunity to do so again in the future. Take care! - The Audi Burlington Team

April 08, 2022

Jim Paresi, in the service group, is extremely professional and helpful. The recall work was done as scheduled, transportation to and from my house was arranged and a cleaned and vacuumed car was More

by Kentucker
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2022 -

Audi Burlington responded

Thank you for sharing your kind words working with Jim at Audi Burlington! We look forward to seeing you next time!

April 08, 2022

Best Audi dealership I have been to! The service advisor was so accommodating and nice to work with. More

by Rlevy1250
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Mullaney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2022 -

Audi Burlington responded

Wow, thank you so much for this wonderful feedback! It was a pleasure having you visit us here at Audi Burlington and we hope to see you again next time!

April 08, 2022

Excellent customer service, service desk always goes the extra mile! Helpful and friendly staff, always with a smile and white glove service! More

by Katy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adnan Sehovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2022 -

Audi Burlington responded

Thank you for trusting the Audi Burlington team with your service needs, Katy! We appreciate your support and look forward to your next visit!

April 06, 2022

The dealership building and facility itself was top-notch and welcoming from the parking lot to the restrooms --- not surprising for an Audi dealership but still much appreciated! From the initial phone and More

by Divot
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pedro Aponte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victoria Olivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Correia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sven Curkic
Apr 06, 2022 -

Audi Burlington responded

Hello, Norm and Julie! We are delighted to hear that our team at Audi Burlington can take great care of you! Thank you very much for your kind words, we appreciate your business and loyalty!

April 06, 2022

Derik is very courteous and goes above and beyond. I would highly recommend Burlington Audi More

by seancashell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2022 -

Audi Burlington responded

Sean, we are so proud to hear that Derik and the team at Audi Burlington can take such awesome care of you! Thank you so much!

April 06, 2022

Right off the bat we felt welcomed and that we mattered. Staff was super friendly and helpful. Place was immaculate and well lit. Car inventory was beautiful even the used vehicles which we were buying. More

by Julie Sprague
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pedro Aponte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sven Curkic
Apr 06, 2022 -

Julie Sprague responded

This car dealership gets it! They understand customer service! We live in Maine and purchased a car here and were treated professionally and respectfully. Our car was a used car and not nearly one of the top sale priced cars but, we were treated like we were buying a top of the line vehicle. They even delivered it to Maine!! That made the car buying experience super easy with no difficulty at all. Thank you so much Audi Burlington Massachusett, you will always be in our heart.

Apr 06, 2022 -

Audi Burlington responded

Julie, thank you so much for the kind review! It was a pleasure working with you and we hope you enjoy the new vehicle. Take care and please don't hesitate to reach out if there's anything else we can do for you! - The Audi Burlington Team

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