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Audi Burlington
Burlington, MA
2,962 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 2,962 reviews
March 11, 2022
Neat, clean waiting area. Service is at Audi dealer prices, but the personnel are skilled, courteous and efficient. They get it right the first time, and rarely miss anything. Service is at Audi dealer prices, but the personnel are skilled, courteous and efficient. They get it right the first time, and rarely miss anything. More
by jamesloveday75
Employees Worked With
Helpful March 10, 2022
Jim was very professional and helpful. The work was quick and the car was very clean after service. The work was quick and the car was very clean after service. More
by Charlie
Employees Worked With
March 08, 2022
I typically NEVER use a dealer for service because of past experience and cost but this dealer has earned my business for the things I don’t have the tools to do myself. They have always been attentive a past experience and cost but this dealer has earned my business for the things I don’t have the tools to do myself. They have always been attentive and empathetic while setting CLEAR expectations. I had Herby as my service advisor and he was proactive, helpful, and beyond friendly. I’ll be buying another car soon and I think I’ll try their sales team next. More
by JTW
Employees Worked With
Herby
March 05, 2022
Brendan is a Pro and I strongly recommend him. Whether it's car related question, test drive, financing, loaner assistance, or kind gesture, he delivered on every count; even responded off-hours v Whether it's car related question, test drive, financing, loaner assistance, or kind gesture, he delivered on every count; even responded off-hours via text. Super excited about my Audi, and highly recommend you ask for Brendan for your Audi needs. More
by Piotr
Employees Worked With
March 04, 2022
Great job by all the front of house staff. I was kept informed and they were able to let me switch loaners when the first had a minor technical glitch. Very pleasant experience! I was kept informed and they were able to let me switch loaners when the first had a minor technical glitch. Very pleasant experience! More
by Jollynomad
Employees Worked With
Herbie Pierre
March 04, 2022
My visit was OK. But it was difficult to set up an appointment. I left my phone and nobody call me back. But it was difficult to set up an appointment. I left my phone and nobody call me back. More
by ryszard.brzoskowski
Employees Worked With
March 04, 2022
Recall work was completed on time and interaction with service agent was professional as usual service agent was professional as usual More
by Hmsalem
Employees Worked With
March 04, 2022
Great service and expertise. . well informed timely service through out the entire process. Faculty and waiting area very nice . well informed timely service through out the entire process. Faculty and waiting area very nice More
by jwnolan1
Employees Worked With
March 04, 2022
Did everything, took me on time, was able to get loaner, finished earlier than expected. And car nice and clean ! finished earlier than expected. And car nice and clean ! More
by arny8130
Employees Worked With
March 03, 2022
Jim P , service coordinator was top shelf. A pleasant, non stressful experience. As always, best service around. Highly recommend. A pleasant, non stressful experience. As always, best service around. Highly recommend. More
by Rsv104
Employees Worked With
