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Audi Burlington
Burlington, MA
3,293 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 3,293 reviews
January 11, 2025
Fast, friendly, no charge loaner. Reasonable service cost. Visual updates and communication by text. Simply awesome! Reasonable service cost. Visual updates and communication by text. Simply awesome! More
by polo51803
Employees Worked With
January 11, 2025
Very good experience. Jim listened to everything I said about the problem with my brakes. Checked throughly and communicated great. Then checked out some specific things t Jim listened to everything I said about the problem with my brakes. Checked throughly and communicated great. Then checked out some specific things that I requested. Great job. More
by Casey_rich
Employees Worked With
January 09, 2025
Jay Levy was great to work with. Would buy another Audi from him and recommend him to friends & family Would buy another Audi from him and recommend him to friends & family More
by Tim Siefken
January 09, 2025
A big thank you to Max Ha for his 5 star customer service. He was professional, personable and very knowledgeable. My service was done in a timely manner. I highly recommend Audi Burlington. service. He was professional, personable and very knowledgeable. My service was done in a timely manner. I highly recommend Audi Burlington. More
by gfdinicola
Employees Worked With
Max Ha
January 09, 2025
Tony was great! Quick, friendly service, no surprises. Clearly explained all work and went over all paperwork both before and after service. Quick, friendly service, no surprises. Clearly explained all work and went over all paperwork both before and after service. More
by Tim
Employees Worked With
January 09, 2025
no stress car shopping experience. All the people were friendly and cordial. Everything went smoothly. All the people were friendly and cordial. Everything went smoothly. More
by cornow
Employees Worked With
January 08, 2025
I went in for an oil change and knew there was a problem with the car as well. It was diagnosed as well as fixed without any issues! Everything went smooth as always woth the dealership and Derek was quite with the car as well. It was diagnosed as well as fixed without any issues! Everything went smooth as always woth the dealership and Derek was quite helpful and gave updates when needed. More
by Tracycagnina
Employees Worked With
January 07, 2025
Hassle free! A pleasure to do business with Pedro, my service advisor. Definitely recommend Audi Burlington! A pleasure to do business with Pedro, my service advisor. Definitely recommend Audi Burlington! More
by s.sheehan1757
Employees Worked With
January 07, 2025
My 2023 Q8 was in for a factory recall. I was loaned a new Q8. A previous recall with my 2019 Q8 with another dealer got me MUCH smaller Q5. Not very comfortable for super-seniors. This is I was loaned a new Q8. A previous recall with my 2019 Q8 with another dealer got me MUCH smaller Q5. Not very comfortable for super-seniors. This is a first class business from top to bottom. More
by kwalczak47
January 06, 2025
Average- very expensive oil change. You only get a discount if you ask. Why not give to all since the special is listed on website? You only get a discount if you ask. Why not give to all since the special is listed on website? More
by DeanBBonner
Employees Worked With
