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Audi Burlington

Burlington, MA

4.9
3,314 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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62 Cambridge St

Burlington, MA

01803

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Showing 3,314 reviews

June 07, 2022

It was easy to make an appointment when I arrived the check in process was simple and my car was ready for pickup earlier than forecast. Great service experience More

by bobbishc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2022 -

Audi Burlington responded

Thank you for the wonderful feedback! We're so glad we had the opportunity to serve you and hope we can do so again in the future. Take care! - The Audi Burlington Team

June 07, 2022

Great service- clear and timely communication. Very satisfied with the work done. Will definitely return More

by Jim S
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2022 -

Audi Burlington responded

Thank you for reviewing your recent experience with the Audi Burlington team, Jim! We appreciate your positive feedback and look forward to serving you again in the future!

June 06, 2022

Took my A5 in for servicing here recently - Jim Parolisi and his team are very professional and pleasant to deal with. The process was quick and seamless, and I’ll 100% be returning to Audi Burlington for a More

by robclark1127
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2022 -

Audi Burlington responded

Thank you for the five stars! We appreciate the positive review, and we're happy to know that Jim and the crew here could help facilitate such a good experience for you. We hope to see you here at Audi Burlington for all of your future automotive needs!

June 06, 2022

Unfortunately my previous Audi was totaled. I ordered the same car and staff helpful to make that happen. I dealt with the same sales team that were very understanding More

by Mary.cain4379
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicoly Mandelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sven Curkic, Matthew Correia
Jun 06, 2022 -

Audi Burlington responded

Thank you for the five stars, Mary! We hope to see you here again at Audi Burlington.

June 05, 2022

Highly professional and friendly. Excellent understanding of customer needs. Worked hard to meet and exceed customer expectations. More

by Bashirians
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ali Mohajer
Jun 06, 2022 -

Audi Burlington responded

Thank you for the five stars! We hope to see you here at Audi Burlington for all of your future automotive needs.

June 04, 2022

A great experience as usual. Nothing but 5 stars for this dealership. Thank you team. More

by azk0073
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pedro Aponte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2022 -

Audi Burlington responded

Thank you for being an Audi Burlington customer! We're honored to receive your support and look forward to seeing you next time!

June 04, 2022

Excellent professional and friendly service for leasing or buying a car, and they will go to extremes to get the car you want if it is within 400 miles of the dealership. And their service is even better. More

by tstag12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Kotsiras
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sven Curkic, Matthew Correia
Jun 06, 2022 -

Audi Burlington responded

Thank you for the wonderful review! We're honored to have you as an Audi Burlington customer and look forward to seeing you next time!

June 03, 2022

Always very professional. Keeps you informed of car status and options if repairs needed. Work completed on time as promised. More

by Avedisian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2022 -

Audi Burlington responded

Thank you for trusting Audi Burlington with your vehicle's service needs! We appreciate your business and look forward to your next visit!

June 02, 2022

This was my second time buying my own car I didn’t not have much of expectations. But I was so impressed and it was very welcoming. When working with Brendan, every minute was excellent. He did everything More

by Jbolduc48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brendan Leary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sven Curkic, Alex Zizza
Jun 02, 2022 -

Audi Burlington responded

It warms our hearts to hear that we've made this a five-star purchase for you! We know that it can be stressful to buy a new car, but we're happy to hear that Brendan and Alex made it easier than expected! Thank you for taking the time to leave us your awesome review! - Audi Burlington

June 02, 2022

Derek is a great and friendly representative! Super helpful. My visits here have been nothing but easy, smooth and very satisfying. Thanks for your great customer service. More

by Jaylene
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2022 -

Audi Burlington responded

Thanks for the review, Jaylene! We are happy to hear that Derek could help you out, and we hope to see you here at Audi Burlington for all of your future auto needs!

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