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Audi Burlington
Burlington, MA
3,305 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 3,305 reviews
July 09, 2021
Work done fast and efficiently. Use of loaner helped me finish business for the day. Notice a charge for something for loaner use. That wasn’t explained beforehand. Thought charge was xxxxxxxx charge. finish business for the day. Notice a charge for something for loaner use. That wasn’t explained beforehand. Thought charge was xxxxxxxx charge. More
by Muzzy
Employees Worked With
Kelly M.
July 07, 2021
I give Audi Burlington high marks. Their service advisors and other staff are professional, knowledgeable and friendly. The advisor I worked with kept me updated regarding my car's service. and other staff are professional, knowledgeable and friendly. The advisor I worked with kept me updated regarding my car's service. More
by brian.m.barry
Employees Worked With
July 07, 2021
Drive right in, can’t be any easier.Great service, easy to get to. Clean and comfortable waiting area. Shuttle service to the Burlington mall and friendly associates! to get to. Clean and comfortable waiting area. Shuttle service to the Burlington mall and friendly associates! More
by Voula
Employees Worked With
July 06, 2021
Awesome service! Eddie was super responsive, friendly and professional. Kept me informed of the status of my car and texted me when it was ready to pick up. He explained everything well and was very knowledg professional. Kept me informed of the status of my car and texted me when it was ready to pick up. He explained everything well and was very knowledgeable. More
by Peter T
Employees Worked With
Eddie
July 05, 2021
Work completed as expected. Services being done and staus f car well explained f car well explained More
by Anvamivaa
Employees Worked With
July 05, 2021
I purchased my 2018 A4 on April 15, 2021, and the sales service I received at the dealership was excellent. I highly recommend Audi Burlington. I spoke to the sales manager Adnan about the types of cars th service I received at the dealership was excellent. I highly recommend Audi Burlington. I spoke to the sales manager Adnan about the types of cars that I was interested in and he recommend 4 cars for me to look at. When i went to the dealership, all 4 were ready for me to test drive. Brendan explained to me options in each car and after I gave him my input, helped me pick the car that best met my expectations. There was no sales pressure, just understandable information to help me make a decision. I have owned the car now for almost 3 months and it is a pleasure to drive. I traded in a 2012 A4, and I received a very fair trade in value. I have had my 2012 A4 in for servicing in the past, and also my 2018 for a minor adjustment. The loaner cars have always been available, and Jim in service has been a pleasure to deal with. Josh in financing also made my financing and purchase run smoothly. More
by Pab550
July 04, 2021
Efficient friendly service!!.. Jim was helpful from the start. He text progress of car. Loaner was ready and waiting for me. Excellent experience every time! start. He text progress of car. Loaner was ready and waiting for me. Excellent experience every time! More
by Kate
Employees Worked With
July 02, 2021
My experience with Eddie, who took care of me for my 1year service was excellent. He was very professional and took care of me, got my loaner and was very accommodating. Everyone was great! 1year service was excellent. He was very professional and took care of me, got my loaner and was very accommodating. Everyone was great! More
by Tlarge1
Employees Worked With
Eddie
July 01, 2021
This dealership was clean, efficient, friendly and easy to do business with. Jay Levy gained a clear understanding of what I was looking for in a car and delivered everything I wanted in a professional, t to do business with. Jay Levy gained a clear understanding of what I was looking for in a car and delivered everything I wanted in a professional, timely and gracious manner. I highly recommend Jay and the Audi Burlington Team. More
by priscillammurphy
Employees Worked With
July 01, 2021
Our experience at Audi Burlington was very good. I think Team at Audi should be more flexible to a) hear negotiations in order to help customers getting best value. b) let customer have some time work on Team at Audi should be more flexible to a) hear negotiations in order to help customers getting best value. b) let customer have some time work on their own financial sources to get auto loan at best rate without doubting customer intentions. In my case, I got auto loan @1.89% from same BOA than 2.59% offered by Audi Burlington ( offer from BOA). More
by Manish Kumar
Employees Worked With
