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Audi Burlington

Burlington, MA

4.9
3,303 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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62 Cambridge St

Burlington, MA

01803

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Showing 3,303 reviews

June 15, 2021

We love our new Audi we purchased here. Laris did an amazing job and got us a great deal. He also pushed to get our car delivered efficiently. We will stop here when it is time for our next car More

by Lee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Morrison, Laris Gacanovic
Jun 16, 2021 -

Audi Burlington responded

Lee, We're so glad you love your new Audi! It's so wonderful to hear Laris made this such a memorable experience! Welcome to the Audi Burlington family! See you next time!

June 15, 2021

Great service. I should not be required to write something here. I almost died because of a fuel pump fail on the highway. I am questioning buying an Audi in the future. More

by dduffy7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelly
Jun 16, 2021 -

Audi Burlington responded

Thank you for your five-star rating. We're glad our team helped you have an enjoyable experience. Don't hesitate to reach out with questions or concerns ahead of your next service visit! - Audi Burlington

June 15, 2021

I worked with Thanh Nguyen to purchase a new Audi A4. He was extremely efficient, courteous, and responsive (in fact the best car salesman I've ever dealt with) and the reason I purchased the Audi over More

by agferris
Recommend Dealer
Yes
Employees Worked With
Thanh Nguyen
Jun 16, 2021 -

Audi Burlington responded

Congratulations on your new A4! Thank you for the five-star review and for choosing Thanh and our team to provide you with such great care! - Audi Burlington

June 14, 2021

I worked with Laris G. Excellent customer service and very knowledgeable, not only about the car but also about the industry. I advised what I was looking for and he was able to help narrow me in quickly More

by Pistolpnm
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laris Gacanovic
Jun 16, 2021 -

Audi Burlington responded

Thanks for the five-star rating and kind words! We'll pass this along to Laris and our team! - Audi Burlington

June 13, 2021

Very responsive and accommodating to the issue. Follow-up was very good. The issue was covered under warranty and the car was washed which is a nice added benefit More

by Gmalatesta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2021 -

Audi Burlington responded

We're so happy our team could help solve the issue for you under warranty! Thank you for the awesome five-star review! We'll see you at your next appointment! – Audi Burlington

June 12, 2021

As ever, Derek Brodeur and the team at Audi were superb. Thanks for everything. Service was excellent and the loaner car was great. Excellent all round. More

by Wood2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2021 -

Audi Burlington responded

It's great to hear Derek provided excellent service to you! We appreciate you coming to see us and look forward to your next appointment! - Audi Burlington

June 11, 2021

Best Audi dealership that I have used over the years. It does not matter who your service tech will be. They are all outstanding. The entire staff is professional, attentive, courteous, and helpful. Dere More

by Ted
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2021 -

Audi Burlington responded

Hello, Ted! We are so proud that we can continue to provide top-notch service to you! Audi Burlington thanks you for your review and your loyalty!

June 10, 2021

I had a tremendous experience working with Ali. My girlfriend & I entered the dealership uncertain about which car we wanted, always difficult for a sales specialist. Ali made us comfortable by asking More

by willc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ali Mohajer
Jun 10, 2021 -

Audi Burlington responded

Thank you for this lovely five-star review! We're so happy to hear our team made this such a positive experience and earned your business! We'll share this with Ali and our team and wish you the best with your new ride!

June 10, 2021

Brendan Leary (sales) was courteous, responsive, and professional with the entire transaction. We are very satisfied with the deal. Great team - sales, finance, and customer service. More

by Steve
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brendan Leary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sven Curkic
Jun 11, 2021 -

Audi Burlington responded

Steve, we are so proud that you had a great time working with our team at Audi Burlington! Thank you for coming in!

June 09, 2021

Derek Brodeur is extraordinarily helpful and efficient-great service and advice. He gets needed work done well and also anticipates what additional service may need attention shortly. More

by Timofschultz
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2021 -

Audi Burlington responded

Hello, Tim! We are so happy to hear that Derek has done so well for you! He's truly an asset to our team at Audi Burlington!

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