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Audi Burlington

Burlington, MA

4.9
3,302 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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62 Cambridge St

Burlington, MA

01803

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Showing 3,302 reviews

March 31, 2021

My salesman Jay was very helpful leading me through the buying experience and was a pleasure to deal with on every level. I will definitely recommend him highly to others and I look forward to working wit More

by Waynea5076
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Levy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2021 -

Audi Burlington responded

Thank you for taking the time to review us, Wayne! We appreciate your business and are happy to hear that you had such a successful experience working with Jay and the Audi Burlington team. Drive safely in your new vehicle, and we hope to see you again down the road!

March 31, 2021

We had a great experience with both Jay and Audi Burlington. Jay was very helpful in helping us get into our new SQ7 and helping us understand not only all of the features of our car, but navigating More

by Steve Morgan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Levy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2021 -

Audi Burlington responded

Steve, thank you for taking the time to leave us a review! We couldn't be happier to hear that Jay took such good care of you here at Audi Burlington, and we will certainly let him know that you appreciate his help. We hope that you continue to enjoy your new Audi SQ7!

March 31, 2021

The buying experience was truly remarkable. My last 5 vehicles have been Mercedes so this one I wanted to try something a little different. The Audi reviews for the Q5 were great so I test drove one at More

by psalafia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Levy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Morrison
Apr 01, 2021 -

Audi Burlington responded

This review makes our day! We are delighted to have you as a customer and it is terrific to hear that Jay and Adnan took such great care of you. Thank you from all of us at Audi Burlington and congratulations on your new Audi Q5!

March 31, 2021

This 2021 Q5 Premium Plus lease is our 3rd one with AUDI Burlington, MA and Jay Levy has done an "awesome" job on all three transactions. Jay knows exactly what me and my wife are looking for in a vehicle More

by RICK.MAXWELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Levy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Savage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Morrison
Apr 01, 2021 -

Audi Burlington responded

Rick - We truly appreciate you coming back to Audi Burlington for another lease and are delighted to hear that you've enjoyed working with Jay, Josh, and Derek. A big thanks to you and your wife for trusting us with your business time and time again! We wish you safe driving in your 2021 Audi Q5.

March 27, 2021

Once again I had a great experience once again at the Audi dealership with Peter Matton. It is now the 5th Audi that I purchased over the course of the last few years (3 S5 and 2 Q5). Peter has always More

by Andy63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Matton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2021 -

Audi Burlington responded

Andy - We love that you can turn to Peter whenever you're in need of a new vehicle and know that you will be well taken care of. Thank you for your repeat business and excellent review! Safe travels in your new Audi, and we can't wait to work together again at Audi Burlington.

March 26, 2021

Had a very good experience at Audi Burlington. Laris in the sales department was a pleasure to work with and took the time to ensure he reviewed every detail thoroughly. The only disappointing issue was b More

by Megkrug
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laris Gacanovic
Apr 16, 2021 -

Audi Burlington responded

Thank you for trusting us with this purchase. I'm so glad to hear that you enjoyed working with Laris, but I apologize for our oversight regarding your vehicle's detail. I will share your feedback with my team, and if there is anything that I can do to assist you, please contact me directly. Adnan Sehovic - General Manager - adnan@herbchambers.com

March 25, 2021

great in all ways. I would like docusign, no paper on purchase and related contracts. Tell herb its time to save himself and his company money and implement docusign and lobby the state to change the 197 More

by chris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sven Curkic, Laris Gacanovic
Mar 26, 2021 -

Audi Burlington responded

Chris, we are happy to hear that our team gave you a great purchase experience! We appreciate your feedback about our contracts and we will take it into consideration moving forward. Thank you for choosing Audi Burlington, and safe travels in your new car!

Mar 26, 2021 -

chris responded

As a follow on, if all sales, service and dealer management had touch screen tablets with keyboard functions also, like a Microsoft SurfacePro, they could give to the customer the signing docs and the customer could DocuSign on the spot. With over $2 billion+ in Herb Chambers sales I bet this could save the company $1 million a year in not having to manage paper. Thanks, Chris

March 23, 2021

Brendan was amazing! There was no hard sell, he explained, and continues to explain, every feature that I do not understand. My experience could not have been better! Thank you More

by Chuck79
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brendan Mcguire
Mar 23, 2021 -

Audi Burlington responded

Thank you for taking the time to review us, Chuck! We appreciate the kind feedback about Brendan and are thrilled to hear that you had such a successful experience working with him and the Audi Burlington team. Drive safely in your new vehicle, and we hope to see you again down the road!

March 23, 2021

There was a few hiccups here and there. But Ali and josh got me a good deal at the end. Super excited for the new ride! More

by Ft94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Morrison, Ali Mohajer
Mar 25, 2021 -

Audi Burlington responded

Thanks for shopping at Audi Burlington. We wish you safe travels in your new ride!

March 19, 2021

Peter was very helpful and knowledgeable when I came in to test drive my Audi A6. I was able to easily go to him with questions and didn't feel pressured at all. This is my first time buying an Audi and it More

by Caitlinh33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Matton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2021 -

Audi Burlington responded

Caitlin - Thank you for taking the time to review us! We appreciate your business and are thrilled to hear that you had such a successful experience working with Peter and the team. Drive safely in your new Audi A6, and congratulations! We hope to see you again at Audi Burlington!

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