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Audi Burlington

Burlington, MA

4.9
3,303 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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62 Cambridge St

Burlington, MA

01803

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Showing 3,303 reviews

December 30, 2020

We had a great experience, quick, straight forward, no complaints or issues. The sales staff were extremely friendly and helpful, the space was very nice and comfortable. More

by ckck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brendan Leary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2020 -

Audi Burlington responded

Thank you for giving us your business and stellar feedback! It is gratifying to hear that our team made the purchase process friendly and efficient. Happy New Year from all of us at Audi Burlington!

December 29, 2020

My wife and I had a great new car purchase experience at Audi Burlington. We were deciding between two car brands, and Jay was patient with us over a week or two as we explored both options, ultimately dec More

by KMP01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Levy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sven Curkic, Sarah Hannon
Dec 30, 2020 -

Audi Burlington responded

Thank you for taking the time to leave us a review! We are so glad Jay took such good care of you and your wife here at Audi Burlington, and we will be sure to let him know that you appreciate his help. We hope that you continue to enjoy your Audi Q7!

December 28, 2020

I have purchased Audi cars from other dealers in the past. After dealing with a sales manager at our local dealership, I decided to call Audi of Burlington. I was connected to Alex (one of the sales man More

by Michael Reza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Matton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Savage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Zizza
Dec 28, 2020 -

Audi Burlington responded

Thank you, Michael, for leaving Audi Burlington a review! It is our goal to find the best option for guests and I am thrilled to hear that Alex, Peter, and Lauren all helped you into the right vehicle. On behalf of all of us here, congrats, and safe travels!

December 23, 2020

We scheduled an appointment, and arrived about 30 early. That being said we were completely ignored. We stood in their hot show room for about 30 minutes with little attention paid on us. They said they wer More

by tourtest
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lauren
Jan 08, 2021 -

Audi Burlington responded

It is disappointing to hear that you were dissatisfied with your experience, as we strive to give each of our guests attentive, efficient care. We should have been better prepared for your visit and I will speak with my team about what you've written here. Customer feedback is important to us, so we appreciate you leaving a review. Thank you, Adnan Sehovic - General Manager - adnan@herbchambers.com

December 23, 2020

Brendan was excellent in his follow up, service, and make the process seamless. I've leased two cars with him and plan ton continue as my family and needs change. Thank you Brendan! More

by acbrow11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brendan Leary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2020 -

Audi Burlington responded

Thank you for this outstanding review! We are honored that Brendan and the team earned your loyal business and your five stars. Our team looks forward to welcoming you back to Audi Burlington in the future. We wish you and your family a happy holiday season and safe travels in your new car!

December 23, 2020

Audi Burlington dealership has made the shopping process very simple, and they tried best to accommodate the customer’s need. I spent minimal amount of time to negotiate the price. Both Brendan and Josh are More

by yuehan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brendan Leary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Morrison
Dec 23, 2020 -

Audi Burlington responded

Yuehan, it makes us smile to hear that you felt at home here during your recent purchase. We are thrilled that Brendan and Josh made the experience as easy and enjoyable as possible and got you into the right car for you. Thank you for giving Audi Burlington your business and your five stars. Happy holidays!

December 22, 2020

Audi Burlington was easily the best car shopping experience that I have ever had. At no point did they try to lie or say things as they weren’t. Very helpful and would definitely reccomend. More

by Jammin31301
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sven Curkic, Thanh Nguyen
Dec 22, 2020 -

Audi Burlington responded

Thank you for taking the time to review us! We strive to make the purchasing process seamless, and it is wonderful to hear that you had such an exceptional experience at Audi Burlington. Congratulations on your new vehicle, and we hope to see you back for your first oil change!

December 22, 2020

Great sales experience with Laris. He was very knowledgeable, no pressure no gimmicks. The dealership did not have the vehicle I wanted and Laris and Lauren went out of their way to find the vehic More

by Victor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren Savage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sven Curkic, Laris Gacanovic
Dec 22, 2020 -

Audi Burlington responded

Victor, we are thrilled that Laris and Lauren went above and beyond to ensure that you left Audi Burlington with your perfect car! Thank you for giving us your business and your kind feedback. We hope you are loving your new ride!

December 22, 2020

Laris is simply the best. He did everything I asked of him and more, completely going above and beyond my expectations. He managed to get me in my car the same day, and saved me a significant amount of mo More

by preheis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sven Curkic, Carol Tule, Laris Gacanovic
Dec 23, 2020 -

Audi Burlington responded

For you to say that Laris went "above and beyond" to assist you really makes us happy. We especially love that he helped you get into your new ride the same day. Thank you so much for the rave reviews! We can't wait to see you again at Audi Burlington.

December 15, 2020

I bought my fourth Audi at Audi of Burlington yesterday. I went in for the always great service and decided perhaps it was time for a new vehicle. Peter Matton was accommodating as always, listening to wha More

by emdermody
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Matton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sven Curkic
Dec 15, 2020 -

Audi Burlington responded

Congratulations on your new vehicle! We appreciate your loyalty to Audi Burlington over the years and will certainly pass on the kind words to Peter. Safe travels in your Audi Q3, and we hope to work with you again down the road!

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