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Audi Burlington

Burlington, MA

4.9
3,303 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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62 Cambridge St

Burlington, MA

01803

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Showing 3,303 reviews

September 30, 2020

I purchased a new 2020 Q7. Brendan Leary & Ashley Downey made the entire sales process an easy one! Audi Burlington= stellar team, knowledge, service & support. More

by michaelmo156
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brendan Leary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley Downey, Josh Morrison, Sven Curkic
Oct 01, 2020 -

Audi Burlington responded

We couldn't have asked for a better endorsement, Michael! We're thrilled to hear that Brendan and Ashley helped made your buying experience at Audi Burlington so exceptional. We wish you many happy miles in your new 2020 Audi Q7!

September 28, 2020

I worked with Jay Levy who was able to find a Q5 in the color I wanted with all of the features. He was extremely helpful! More

by PegL.
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Levy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2020 -

Audi Burlington responded

Peg, thank you for the 5-star review! We are so glad Jay took good care of you here at Audi Burlington. We will certainly let him know that you appreciate his help, and we hope that you continue to enjoy your Audi Q5!

September 27, 2020

I have purchased a number of Audi’s from Brendan and I keep coming back because of his incredible service, professionalism, friendliness and the overall value of Audi and Audi Burlington. Thanks for deliv More

by ericschultz135
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brendan Leary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2020 -

Audi Burlington responded

Eric - We are delighted that you can turn to Brandon whenever you're in need of a new vehicle and know that you will be well taken care of. Thank you so much for your repeat business! We are truly grateful to have you as a loyal Audi Burlington customer.

September 24, 2020

Thanh Nguyen made leasing my new Q3 an easy, effortless process. Every detail was handled smoothly. And we never felt rushed during the process. We look forward to continuing the relationship. More

by pam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Morrison, Thanh Nguyen
Sep 24, 2020 -

Audi Burlington responded

Thank you for taking the time to share, Pam! We appreciate you choosing Audi Burlington and are happy to hear that Thanh earned your five-stars. Safe travels in your new Audi Q3 and we hope to see you again down the road!

September 24, 2020

Dealing with these people was one of the worst experiences of my life, especially this guy. He was so rude to my wife it was unreal. More

by RJon128
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jim Parolisi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2020 -

Audi Burlington responded

RJon128, Thank you for taking the time to post your review. We appreciate your feedback, as it is important that we know how our customers feel. It is disappointing to hear about your experience with our service team thus far. Please feel free to reach out to me directly, as we want to make this right and resolve any issues. My email address is asehovic@herbchambers.com. Thank you, and I hope to hear from you soon. Adnan Sehovic- General Manager

September 22, 2020

Easy process, attentive to questions etc..,Overall a Easy process, attentive to questions etc.., Overall a great experience. Ashley & Pedro were great to work with, they sent a runner out to me to sig More

by nancym47
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pedro Aponte, Ashley Downey
Sep 22, 2020 -

Audi Burlington responded

Thank you for the review! We are so glad Ashley and Pedro took good care of you here at Audi Burlington, and we will certainly let them know that you appreciate their help. We hope to see you again sometime!

September 20, 2020

Peter Gentleness & kindness helps us not to get the car we wanted but the best one we even didn’t think about it. Thanks to Peter for the best car we have now. More

by sanjay
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Matton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2020 -

Audi Burlington responded

It makes our day to hear that you drove home from Audi Burlington in the best car for you. Congratulations! We really appreciate your kind feedback about Peter and wish you safe travels.

September 16, 2020

Thanks to Scott G and the team at Audi Burlington for getting me in a great car during these tough times. They delivered on every promise and made the experience as smooth as possible - even with masks o More

by jay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Gaskell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2020 -

Audi Burlington responded

Jay - your feedback means so much to us and we appreciate you taking the time to review Audi Burlington! Scott is an excellent member of our team and it makes us happy to hear that came through to you. We are proud to have earned your business and we look forward to working with you next time!

September 14, 2020

Showroom very clean, fresh, gel within reach to protect customers, clear barriers between sales help & everyone wearing masks, much appreciated in this Covid world! Additionally, positive "can do" attitud More

by Sue LaSala
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Kotsiras
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sven Curkic, Derek Carrion
Sep 14, 2020 -

Audi Burlington responded

Hi Sue - Thank you for sharing! Customer safety is our top priority, and it means a lot to hear that you felt so comfortable during your time at our dealership. Congratulations and enjoy your new Audi A3! We hope to earn your business again down the road!

September 14, 2020

Just purchased a used car. Experience was fantastic from the first call to delivery all Within 5 days. The Dealership is immaculate and friendly. Our sales person Laris Gacanovic was professional, very nice More

by Kmrothf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Morrison, Lisa Sweet, Laris Gacanovic, Alex Zizza
Sep 15, 2020 -

Audi Burlington responded

It is our goal to help guests throughout the sales process so we couldn't ask for better feedback! Laris will be proud to hear that their efforts were appreciated. Thank you for doing business with us at Audi Burlington!

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