Audi Burlington

A first class experience I've been buying Audi's for a long time, and my buying experience with Brendan was the first that I left the dealership feeling genuinely excited. My I've been buying Audi's for a long time, and my buying experience with Brendan was the first that I left the dealership feeling genuinely excited. My past experiences have been extremely stressful and unfilling. Brenday was incredibly easy to work with, and he was very open with me through the whole process. He's a genuine car guy who takes the time to learn about all the cars that he's selling inside and out. He sat with me and walked me through all the features of my Q8 and made sure I left knowing how to use all the latest features. He's since followed up with me a few times to make sure everything is going well. Go see Brendan for your next Audi! More

Ali was fantastic to work with. Glad he got my business I just got finished with a deal with Ali Mohajer. Great guy, really honest, really straight forward, and easy to work with. He was very pressure-free, I just got finished with a deal with Ali Mohajer. Great guy, really honest, really straight forward, and easy to work with. He was very pressure-free, was very upfront about everything and honest about where they had margin and didn't. I felt like the negotiation was fair and balanced on both sides, which is refreshing. I'm really glad he got my business tonight. He deserved the sale. More

Wonderful experience Ali was wonderful to work with! He was patient, knowledgeable and made the entire buying experience by far the best I’ve ever had. From the time I wal Ali was wonderful to work with! He was patient, knowledgeable and made the entire buying experience by far the best I’ve ever had. From the time I walked through the door, to follow ups after buying the car, I simply cannot day enough. More

Engages in bad business practice I purchased my first Audi from Herb Chambers in May of 2018. It is a NEW 2018 A6 3.0 Premium Plus. I noticed the right rear door had two bubbles protr I purchased my first Audi from Herb Chambers in May of 2018. It is a NEW 2018 A6 3.0 Premium Plus. I noticed the right rear door had two bubbles protruding outward and there was paint peeling along the internal structure of the door directly below the bubbles. I took several pictures and immediately called Herb Chambers. After sending pictures to several staff, I asked to speak to the general manager. The general manager was on vacation and I was given the sales manager (Chris). He hung up on me after I explained that I was sold a car with defects and he accused me of blaming herb chambers and told me to call Audi USA. He was the rudest individual I have ever had the displeasure to speak to. Audi USA told me to bring it back to herb chambers to be inspected and it was determined that it was a manufacturers defect. I asked herb chambers for a replacement or to do a buy back. Herb chambers was unwilling to work with me and do the right thing. They kept telling me to deal with Audi USA. This went on for over 2 months. Back and forth and no one accepting responsibility. I was given no other recourse of action but the allow herb chambers to fix my new car. They even sent a paintless dent repair guy out to my house that was not authorized by Audi USA. No one should have to get a NEW car fixed. Herb Chambers never disclosed the defects in the vehicle to me. My new car is now significantly devalued. Herb Chambers engages in unfair deceptive business practices. They should have taken the car back instead of forced me to get it fixed. It's not good customer service. Apparently they do not car about customer satisfaction and creating a long relationship with a new audi buyer. I will never buy another car from Herb Chambers again and will not recommend them to anyone! More

Great dealing with Peter Matton and Burlington Audi! We just bought a new q5 at Burlington Audi and Peter made the process easy. Peter was extremely knowledgeable and was able to address all of our ques We just bought a new q5 at Burlington Audi and Peter made the process easy. Peter was extremely knowledgeable and was able to address all of our questions and concerns. There was no hard sell, just helpful and informative. He was able to find me exactly the car I wanted and overcame our objections to find a common ground which resulted in a happy new Audi owner. We highly recommend him and will use him for our next purchase. More

Easy to work with and efficient . Brendan was a pleasure work with and open minded about finding solutions to meet my needs. I highly recommend him. . Brendan was a pleasure work with and open minded about finding solutions to meet my needs. I highly recommend him. More

Purchased an A5 from Jay Levy Jay Levy was my Brand Specialist. He was knowledgeable and provided great feedback on my choices. I decided on an A5 and Christopher Sargent provided Jay Levy was my Brand Specialist. He was knowledgeable and provided great feedback on my choices. I decided on an A5 and Christopher Sargent provided very fair numbers. Highly recommended and I even sent my mom to go see them. More

Best car experience Great experience at Audi Burlington, Ali went above the beyond, knowledgeable and honest. Higly recommend for your next car purchase. I love my car Great experience at Audi Burlington, Ali went above the beyond, knowledgeable and honest. Higly recommend for your next car purchase. I love my car and specially the power. More